Medical Administrator / Secretary – Large Specialist Practice

Full-time | Monday to Friday, 9:00am – 5:00pm
$80,000 – $85,000 + Super
Location: Greenslopes, QLD

QPrac Solutions is proud to be recruiting on behalf of our client, a highly respected specialist medical practice based in Greenslopes. With a reputation for operational excellence and a large network of private specialists, this is a unique opportunity to join one of Brisbane’s most established and high-performing administration teams.

We are seeking a skilled and motivated Medical Administrator / Secretary who thrives in a fast-paced, structured environment, and is looking for a long-term career in a well-supported, non-patient-facing role.

About the Role

This is a full-time, in-office position suited to someone with prior experience in medical administration. You’ll play a vital role in ensuring patients are informed and supported during the pre-operative phase of their care — primarily by preparing accurate billing estimates and providing financial consent information.

You’ll also work closely with your colleagues across the broader admin team to deliver consistent, high-quality support across a large and busy private practice.

Key Responsibilities

Preparing patient estimates and informed financial consent documents

Responding to patient enquiries via phone and email with clarity and empathy

Collecting patient prepayments

Collaborating with a large administration team to support seamless day-to-day operations

What Makes This Role Unique

You’ll support a large network of specialist doctors, making this a significantly larger and more complex operation than a typical private practice

All patient contact is via phone and email only — there is no face-to-face interaction, but your role remains crucial to building trust and confidence with patients during a short, important window of communication

The practice is home to a dedicated admin-only team of approximately 10 professionals, providing a collaborative and well-resourced working environment

The volume is high, the work is fast-paced — but you’ll be part of a skilled, friendly team that takes pride in getting the job done right

What You’ll Bring

Prior experience in private medical administration

Understanding of Medicare and private health fund billing

Excellent attention to detail and data entry accuracy

Strong written and verbal communication skills

Empathy, professionalism, and the ability to support patients quickly and effectively

Comfort working in a high-volume setting with multiple doctors and shifting priorities

Benefits

Competitive salary ($80K–$85K + super)

Join a highly experienced and structured administrative team

Long-term, stable opportunity with room for professional growth

Be part of a well-established, respected practice model

Flexible work-from-home options may be considered once fully trained

Ready to Apply?

We’d love to hear from you. Submit your CV along with a cover letter outlining your experience and why this role appeals to you.

This is a fantastic opportunity to bring your skills to a unique practice setting where your contribution truly matters.