Compass Immunology Clinics is Queensland’s largest private medical specialist clinic, dedicated to the diagnosis and management of allergy, immunodeficiency, and autoimmune conditions.

As demand for our services continues to grow, we are seeking a reliable and detail-oriented Medical Administration Officer to contribute to the smooth and efficient running of our clinics through high-quality administrative support.

This back-of-house role plays a key part in supporting daily clinical workflows and requires someone who brings professionalism, accuracy, and a proactive mindset to every task.

Key Responsibilities

Accurately manage patient appointment activities, including scheduling, rescheduling, and clinic cancellations

Monitor and action shared inboxes and internal communication systems

Maintain accurate patient records, including data entry and document uploads

Prepare and format medical correspondence in accordance with clinical standards

Ensure timely processing of referrals, results, and supporting documentation

Support the day-to-day operational needs of the clinic, including opening/closing procedures and internal task coordination

Collaborate closely with clinical staff and administrative colleagues to ensure continuity of care

About You

You are a reliable and professional administrator who takes pride in supporting clinical teams and improving operational efficiency. You bring a calm, solution-focused approach to your work and are comfortable managing competing priorities in a high-volume environment.

To be successful in this role, you will demonstrate:

Previous experience in medical administration (highly regarded)

Proficiency in managing appointment schedules across multiple clinicians

Excellent written and verbal communication skills

A high level of accuracy, organisation, and attention to detail

The ability to handle confidential information with discretion and professionalism

Familiarity with medical software such as, Medical Director and Pracsoft (desirable)

A team-oriented mindset with a willingness to contribute across all areas of clinic operations

Why Join Compass?

At Compass Immunology Clinics, you’ll join a professional and friendly team that’s committed to delivering exceptional patient care.

We offer:

A respectful, inclusive, and team-oriented workplace culture

A welcoming, close-knit team where everyone contributes

The opportunity to work alongside leading allergy and immunology specialists

A stable, long-term position with a reputable and expanding medical group

We are a workplace where collaboration, care, and excellence are at the heart of everything we do.

Apply now with your CV and cover letter.
Confidential enquiries welcome – contact Operations Manager, Amy Wilson – [email protected]

Applications close COB 4 July 2025 - early submissions encouraged as interviews will be conducted progressively.

Only shortlisted applicants will be contacted.