About The Role:

The SaaS Account Manager at Martian Logic is about building a trusting relationship with clients in order to understand what the clients love and dislike about the products and services they're paying for. It's also about maximising the ROI clients are getting from our platform. It's a very challenging role, however, these challenges will take your career to another level.

Key Responsibilities:

• Build a trusting relationship with clients in order to get an accurate estimate of the client satisfaction and the value we deliver to clients
• Create individual goals and success plans for each client
• Collaborate internal stakeholders to deliver on the client success plans
• Meet both retention and growth KPI(s)

About You:

• Problem solver and curious about technology solutions
• Commercially savvy and motivated to generate more revenue and earn commission
• Customer service enthusiast
• Thoughtful communicator
• Team player and thrives in a team environment
• Having good skills of using the phone as an effective method of engaging with their clients
• Minimum of 3 years of SaaS based Client Success or Account Management
• Proficiency in sales and CRM systems.

Culture & Remuneration:

Inclusion & having your opinion heard: Having your opinion heard is our utter most important priorities here at Martian Logic, as we always make sure that our people have a seat at the table.

Learning & Growing: Work closely within world-class teams in both business and technical areas and where you'll find yourself constantly challenged to learn and grow as a professional.

Remuneration: We expect a high level of commitment and ownership from our team and in return, we offer very competitive remuneration and benefits. Based on the years of experience, we're offering the following package for this role:

• Base Salary: between $80K and $140K/year depending on experience
• Base Salary + Bonuses (OTE): $160K and $220K/Year
• Yearly Salary Review: Your base and OTE will be reviewed every year

Career Progression

• Team Leader
• Head of Implementation Team
• Head of Support
• Head of Account Management Team
• Product Manager

If you are looking to develop your career with an online tech-savvy company offering scope for serious career progression, this could be the role for you... Click Apply now to submit your cv!

Alternatively, you can speak in confidence about this role with Blake Mitchell on 0476 841 237