Sales & Customer Service Representative

Apex Furniture
Sydney, NSW
A$70,000-$80,000 p/a
Sales → Sales Representatives/Consultants
Full-time
On-site

Posted 16 hours ago


Be Yourself. Grow With Us. 🚀

Are you a natural problem-solver with a passion for helping customers? Do you enjoy guiding people through their buying journey and turning inquiries into successful sales? If so, we’d love to have you on board!

At Apex Commercial Furniture, we’re a fast-growing e-commerce company specialising in stylish, high-quality commercial furniture. Our customers come to us—we don’t do cold calling or focus on showroom sales. Instead, we need a customer-focused sales professional who can manage inquiries, send quotes, and ensure a seamless purchasing experience.

We’re looking for a customer-focused sales representative to maintain existing relationships, grow new ones, and ensure a seamless sales process.

👉 No furniture experience? No problem! We’ll provide all the training you need to succeed.

What You’ll Do:

Manage and Strengthen Customer Relationships – Engage with existing customers, ensuring they receive the best service and continue choosing us for their furniture needs.

Develop New Business Opportunities – Respond to new inquiries, provide expert advice, and convert leads into long-term customers.

Send Quotes & Process Sales – Prepare and send quotes, guide customers through purchasing, and follow up to close deals.

Resolve Issues Efficiently – Address concerns related to products, shipping, or payments with professionalism.

Be a Product Expert – Develop in-depth knowledge of our furniture, including materials, dimensions, and care instructions.

Collaborate with Internal Teams – Work closely with logistics and warehouse staff to ensure smooth and timely order fulfillment.

What You Bring:

• Experience in account management, customer service, or sales, ideally in an e-commerce or office-based environment.

• Strong relationship-building skills with a proactive approach to maintaining and growing customer connections.

• Excellent communication skills (phone & email), with a responsive and customer-focused mindset.

No prior furniture knowledge needed—just a willingness to learn!

• Tech-savviness—familiarity with e-commerce platforms, CRM systems, and order management tools is a plus.

• Ability to multi-task and stay organised in a fast-paced work environment.

Why Join Us?

No cold calling—our customers come to us!

Competitive salary

Employee discounts on premium furniture solutions

Growth opportunities in a rapidly expanding e-commerce business

A collaborative, supportive, and dynamic team environment

Full training provided—no prior furniture knowledge required!


About Apex Furniture

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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