Queensland BreastCare Centre

Located in Southport on the Gold Coast, Queensland BreastCare Centre is located in the newly opened, state of the art "The Breast Centre" complex.

Operating as a specialist surgical practice dedicated to providing personalised, professional and quality healthcare.

We specialise in breast cancer treatment and reconstructive surgery.

We are home to highly specialised breast surgeons, Dr Daniel de Viana the founder of BreastCare, Dr David Messer and Dr Heidi Peverill. Our experienced breast physicians Dr Lea Freeman and Dr Debbie Pfeiffer, and occupational therapist, Nadine Keast.

We are seeking to appoint a Medical Receptionist to join the Queensland Breastcare Centre team. This position is very rewarding and no two days are the same.

The Position

As the first point of contact for our patients, it is vital that the successful applicant has a caring and empathetic manner in all patient interactions.

Providing care to patients during their journey through cancer is incredibly rewarding. You will be challenged beyond that of a normal receptionist role, but you will have the support of a fantastic team of reception and support staff.

The Practice Manager and senior medical receptionists are equally invested in you to succeed in this position.

Reporting to the Practice Manager, the position requires an experienced, enthusiastic and motivated person who is committed to patient care, exceptional customer service and providing support to our Breast Surgeons and Team.

Key Skills and Responsibilities include:

• Welcoming and assisting patients with enquiries and appointments.

• Strong communication skills, both written and verbal, with the ability to engage patients and guide them through their journey.

• Excellent organisational skills, and attention to detail.

• Answer and respond to telephone enquiries and emails in a courteous and professional manner.

• Accurately process patient billing and receipt payments via cash, eftpos etc.

• Ensure the accurate storage and retrieval of patient and practice records.

• At all times maintain confidentiality of patient personal and financial information.

• Maintain cleanliness of the reception area and clinic rooms.

• Support the day to day operations of the medical centre.

• Provide assistance to the Practice Manager.

• Liaise with referring practitioners, hospital staff and medical representatives.

• A proactive and team-oriented approach to work.

Remuneration

The successful candidate will attract remuneration that is commensurate with their experience, and will be above the Award Rate.

How to apply

To apply, please email your Resume and cover letter to Cherie Haycock [email protected].

To be considered for this role, please attach a separate cover letter and résumé to your application.

Applications without a cover letter will not be considered.