
Medical Receptionist / Administrator
Queensland Eye and Retina Specialists
Posted 8 days ago
Medical Receptionist/Administrator - Private Ophthalmology Clinic
📍Spiring Hill
đź“…Full Time (4 days Permanent Part Time may be considered.)
Queensland Eye & Retina Specialists (QERS) is seeking a highly motivated Medical Receptionist/Administrator to join our professional and friendly team. If you're passionate about delivering exceptional patient care and thrive in a fast-paced medical environment, this could be the perfect opportunity for you!
About Us
Queensland Eye & Retina Specialists (QERS) is a private ophthalmology clinic based in Spring Hill. We are dedicated to providing premium patient care with state-of-the-art equipment and 5 highly trained eye specialists on board. We value professionalism, teamwork and patient-centred care. We have a warm and positive team culture at QERS.
About the Role
Your role is vital in the delivery of our exceptional patient care. By working closely with our doctors, clinical team and patients, you will provide a high level of administrative support to perpetuate the ultimate experience to our patients and other health professionals.
You will be welcoming, courteous, friendly and professional with patients and team members, while handling administrative tasks and phone calls.
Your primary task will be the following, but not limited to
Greet our patients in a friendly and professional manners
Manage incoming and outgoing phone calls
Managing electronic referral (Oculo, Medical Object, Emails, Digital faxes)
Managing correspondence
Processing patient account management including Medicare, DVA, Workcover and Eclipse
Manage patient bookings
Preparing quotations
Managing surgery bookings and theatre bookings
Billing and accounts
Liaising with various health professionals
Assisting patients with enquiries
Sending correspondence letters
Offering refreshments to patients
You will work 38 hours per week, Monday to Friday, rostered between 7:30am to 5:30pm.
About You
We are looking for someone who is:
Warm and courteous and professional in patient interactions
Passionate about delivering outstanding care
Warm and articulate phone manner
Willing to learn and to improve
Detail-oriented with a focus on accuracy
Able to multitask and prioritise
Punctual, reliable and well-presented
Skills, Knowledge and Experiences
Minimum 2 years medical specialist reception/administration experience
Ability to work within a fast-paced environment and deliver results with a cheerful and calm demeanour
Demonstrated ability to work within a team and independently
Experience with Microsoft office and general administration tasks
Excellent communication and interpersonal skills
Experience in billing and receipting and general money handling
Working knowledge of Medicare and Health funds
Experience in Ophthalmology or Specialist practice
Knowledge of Gentu software or similar medical software
Knowledge of Eclipse billing
Knowledge of theatre bookings & surgical IFC’s
Type speed of minimum 50 wpm & 90% accuracy
Proficient use of medical terminology
If you meet the criteria and are excited about this opportunity, please send your resume with a cover letter describing how you are meeting the criteria and indicating your availability for work to Emi Yokoya at [[email protected]] .
We appreciate your consideration of QERS as your potential workplace. Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
About Queensland Eye and Retina Specialists
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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