Sessional Suites Medical Receptionist

Employment Type: Permanent Full Time
Remuneration: $34.86-$35.80 p/h + 11.5 % Super + Not for Profit Salary Packaging + Penalties & Allowances
Location: St Andrew's War Memorial Hospital - Spring Hill

Applications Close: 1st of July 2025

Requirement: Genie Software Experience

Make a meaningful difference with St Andrew’s War Memorial Hospital

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at St Andrew’s War Memorial Hospital as a Medical Receptionist, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in St Andrew’s War Memorial

Our Sessional Suites host a variety of Medical Practitioners, with our administrative team providing a full scale of services ranging from reception to full medical admin support. With 7 Rooms and currently 14 Medical Practitioners, serviced hours are across 7:30am-3:30pm and 9:30am-5:30pm Monday to Friday.

As the front face of our Sessional Suites, you’ll play a vital role in supporting our Visiting Medical Practitioners, providing a tailored service with the scheduling of their day to day activities and administration, whilst providing an exceptional level of customer service to patients and their loved ones. With no two days the same, you’ll:

Liaise with patients on behalf of the Medical Practitioners, answering incoming calls and aiding as required.

Schedule appointments for visiting patients, including follow ups for future appointments.

Ensure that all incoming referrals are processed based on Practitioners individual preferences and requirements.

Liaise with patients and medical practices to ensure valid referrals are on file for patient appointments.

Book procedure bookings as requested by the Medical Practitioners

Invoice accounts and process patient payments for appointments.

Manage incoming and outgoing correspondence efficiently.

Complete end of day activities including banking reconciliation and consultation room preparation.

What makes a difference for us?

Genie Software Experience

At least 12 months experience as a receptionist in Specialist Practice.

Excellent interpersonal skills, with the ability to communicate articulately both verbally and in written communication.

Adaptability to changing priorities, with the ability to provide an exceptional, tailor-made service to your Visiting Medical Practitioners.

Excellent time-management skills, with the ability to independently prioritise your workload.

Strong attention to detail and accuracy in your day to day work.

An ability to work collaboratively as part of a team, providing support as required.

What makes a difference for you?

Based in Brisbane since 1958, we’ve developed connections that go far beyond our home, occupying a unique place in the hearts and minds of our community providing world-class health care and first-class treatment results.

Flexible work arrangements to support work-life balance

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

Subsidised Parking

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months' service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).

Career development opportunities to challenge yourself, grow and make a meaningful difference

St Andrew’s War Memorial Hospital is proudly part of the UnitingCare family, we’d love you to be too.

At St Andrew’s War Memorial Hospital, we offer world-class health care to families across Queensland and from interstate and are leaders in Cardiac services, Orthopaedics, Neurosurgery (including deep brain stimulation), Vascular surgery and Rehabilitation. By bringing together the finest medical experts, care and technology, we’re able to deliver personalised care and world-class results.

Joining St Andrew’s War Memorial Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16, 500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces