Randstad is recruiting for a program administrator to join a large civil infrastructure company based in Arundel.The ideal candidate will have a strong administrative background with the ability to work under pressure in an exciting and involved role. The successful candidate will work closely with the sales team to support current and future customers, whilst maintaining ongoing projects.

Key responsibilities will include, but are not limited to:

• Validate subcontractor claims to ensure compliance with contract terms and applicable rates.
• Ensure performance targets for Complex Works are consistently met or in line with contractual KPIs and OPMs.

• Review work tickets and generate RCTIs within required timeframes.
• Maintain accurate workflow data through effective oversight of Work Orders, STOWs, and ticket approvals.
• Liaise directly with field staff, subcontractors, and clients as required.
• Generate and present reports to identify performance trends and support continuous improvement.

• Contribute by supporting system enhancements, procedure updates, and supporting new team members.

Required Skills and Experience

• Experience within the telecommunications industry (Specifically nbn) highly regarded
• Experience managing to strict KPIs
• Experience managing multiple tickets of work
• Solid knowledge of contracts with a focus on Schedule of Rates applications.
• Excellent communication skills, with an ability to communicate effectively with internal and external stakeholders and develop positive relationships.
• A dedicated approach to safety, environmental protection, quality and training.
• The ability to develop a strong team environment through open and honest communication.

If you believe that you fit this description please submit your CV, alongside a cover letter detailing your suitability for the role. Alternatively please contact Rajika Fernando for more information or further questions at the email address below.

[email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.