Who we are

Ghanem Group is a pioneering, multi-award-winning, hospitality group with a 45-year history in Queensland and Victoria. Ghanem Group has grown fastidiously, and has its sights set firmly on the role it will continue to play in the future of Australia’s exciting and evolving hospitality landscape. The exciting portfolio of hospitality destinations currently includes 70+ event spaces across 11 venues, with more exciting additions to be added over the year ahead. Ghanem Group is recognised for exceptional service, hospitality, and an ability to create unforgettable dining and event experiences in cutting-edge designed venues.

Opportunity

We’re looking for an experienced Multisite Operations Manager to take the reins across multiple high-performing venues. Reporting to the COO and working as part of our Senior Leadership Team, this role is all about empowering people, elevating standards, and driving exceptional performance.

You’ll be a trusted leader, hands-on operator, and commercial thinker who thrives on mentoring teams, making strategic decisions, and ensuring every guest experience is unforgettable.

Lead. Inspire. Elevate Hospitality.

What You'll Be Doing

Oversee daily operations across multiple venues with a focus on service excellence and profitability

Drive revenue forecasting and manage COGS and Labour costs to hit targets and stay ahead of market changes

Lead, coach, and develop strong leadership teams at each venue

Ensure smart rostering and staffing that align with business levels and budget

Maintain service standards, product consistency, and team training

Collaborate on menus and beverage offerings with Executive Chef and Bar leadership

Monitor performance and implement initiatives to grow sales and customer engagement

Drive compliance across WHS, hygiene, and operational best practice

Support marketing activity, promotional events, and local community engagement

Lead by example — drive a positive, accountable, high-energy culture

What You’ll Bring

2+ years in a similar multi-venue or senior operational role

Proven leadership experience in high-volume, premium hospitality environments

Strong commercial acumen and performance mindset

Confident decision-making and a calm, solutions-focused approach

Excellent communication and people management skills

RSA and RMLV (or ability to obtain)

Hospitality Diploma or relevant business qualifications (desirable)

Why Join Ghanem Group?

A senior leadership role where your ideas and impact matter

Strong base salary + benefits + generous staff discounts

Flexibility, autonomy, and the support of an award-winning team

Career progression across a growing national group

Immediate start available

Ready to make your mark on Australia’s hospitality scene?
Apply now and become part of a passionate team shaping what’s next in dining and events.

Brisbane, QLD, 4000