Zest Care is part of the Independence Australia Group and prides itself on providing personalised support solutions for a range of children and adults living with disability.

Our purpose is to support individuals and their families to live their lives by empowering them to create positive experiences.
Join our exceptional team and be part of an organization that truly makes a difference.

Independence Australia is a renowned organization committed to transforming lives and creating positive change. We provide a range of essential services to enhance independence and well-being.

About the Role

As a Client Engagement Coordinator at Zest Care, you will be the first point of contact for individuals with disabilities, their families, and other service providers. Your role is crucial in delivering personalised support solutions that enhance the quality of life for our clients.

• Collaborate with NDIS participants to develop and implement personalised support plans that align with their goals and aspirations
• Foster strong, trusting relationships with clients and their families, ensuring their evolving needs are met with compassion and respect
• Lead the creation and coordination of tailored care plans across Disability and Aged Care services, placing individual goals at the centre
• Work closely with multidisciplinary teams to deliver seamless, high-quality, person-centred support
• Serve as the trusted first point of contact, addressing inquiries, resolving concerns, and managing service requests with confidence and care

About you

• Has experience in client-centred care and engagement. Previous roles as an NDIS Client Coordinator or Support Coordinator are highly regarded
• Possesses a strong understanding of care plan development and review processes, with a focus on achieving client goals
• Is knowledgeable about the NDIS Framework and various Community Services Funding Models
• Has hands-on experience implementing Behaviour Support Plans in line with best practices
• Demonstrates the ability to manage and maintain a diverse client portfolio with confidence, compassion, and professionalism

What we Offer

• Boost your take-home pay with generous salary packaging benefits
• Join a supportive, inclusive team that values collaboration, care, and community
• Work from modern, well-equipped offices designed for comfort and connection
• Invest in your growth with paid study leave for approved courses and training
• Grow your super faster—we pay superannuation fortnightly to help you stay ahead

Work with Purpose

Our focus is on helping individuals to reach their goals, whether these relate to getting out and about more within the community, becoming more independent in their own home, helping with shopping and meal preparation, setting up an exercise program, or learning new skills by attending relevant classes.

Join the Zest Care team (part of Independence Australia Group) to help people with disability, as well as vulnerable children and their families, get the most out of their NDIS plans and reach their full potential.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Zest Care is dedicated to creating a child-safe workplace. Safeguarding Children & Young People is one of our priorities.

Commitment to Diversity

Zest Care (part of Independence Australia Group) is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.