Disability Service Coordinator - Sydney Community Services

Full time role to oversee the operations of the disability portfolio of supports

We anticipate a start date of 1 September 2025

SCHADS level 4

Exciting opportunity to work with participants

Fulltime position – 38 hours per week – Monday to Friday with no weekend work

Location: Lane Cove, Hunters Hill and Ryde areas

About the Organisation

Sydney Community Services is a registered NDIS provider delivering community participation and in home support across Lane Cove, Hunters Hill and Ryde areas in Sydney. The role of the Disability Service Co-ordinator is to oversee the day-to-day operations of all disability programs to ensure a high quality of person centre support is delivered to participants

Key Responsibilities

The responsibilities of the Disability Service Coordinator are as follows

· Oversee service delivery and the implementation of individual participants’ NDIS plan.

· Proactively manage and maintain effective relationships with participants, their families and other supporting stakeholders.

· Drive workforce management and provide effective management and leadership.

· Ensure compliance with internal policies and procedures as well as regulatory and funding bodies.

· Effectively manage complaints, feedback, incidents, investigations and risks.

· Work collaboratively with enabling functions to proactively manage the facilities, assets, financial performance and budget and Work Health and Safety

· Work directly with participants if required, in the evenings during the week.

About you:

· Demonstrated experience in managing services within the disability sector or similar organisation.

· Knowledge of NDIS Framework and compliance requirements under the Disability Quality and Safeguards Commission.

· Experience in managing workforce issues including supervision, coaching and mentoring.

· Exceptional interpersonal and communication skills with the ability to build rapport and establish positive relationships with families and circles of care.

· Organisational skills with the ability to prioritise and manage multiple tasks

· Proficient computer literacy skills and experience with Client Management systems

· Understanding of the business and financial drivers of a disability service and apply them.

· Experience in incident management and reporting

· Experience delivering outcomes and working with KPIs.

· A current Driver's Licence (non-negotiable)

Great employee benefits

· Salary packaging options mean you keep more of your take home pay before tax.

· Flexible work arrangements.

· Regular training and support to succeed in your role.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected]

About Sydney Community Services: visit our website on www.sydneycs.org learn more about us.

Sydney Community Services is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.