Support Coordinator
Incepta
Posted 2 days ago
About Us
At Incepta, we’re passionate about supporting individuals with disability to live empowered, fulfilling lives - full of choice, Integrity, Respect and care.
Based in Sydney’s Inner West and Western Sydney, we offer a range of NDIS services including support coordination, accommodation, respite, and day programs for both adults and children. We focus on what is best for the participant and how we can make their dreams big and lives great - at Incepta we strive for real smiles.
Our dedicated team is at the heart of what we do - so we make sure our staff are supported, valued, and equipped to succeed.
About the Role
We’re looking for an experienced Support Coordinator who thrives in a fast-paced, participant-focused environment. You’ll work closely with participants and their families to navigate the NDIS and access the supports that will help them thrive.
Key Responsibilities:
Work with participants and their families to connect them with services aligned to their NDIS plan goals
Coordinate supports and liaises with service providers, government agencies, and multidisciplinary teams
Provide advice on disability services, eligibility, and access pathways
Build strong, respectful relationships with participants, families, and stakeholders
Monitor service delivery and ensure effective use of participant funding
Support the growth of Incepta’s client base through positive engagement and outcomes
About You
You’ll bring strong NDIS experience, a passion for participant outcomes, and the ability to build trusted relationships across diverse communities.
Minimum 2–3 years' experience in a similar role within the NDIS space (e.g., Support Coordinator, Intake Officer, or similar)
In-depth understanding of the NDIS and experience working within its systems and processes
Excellent interpersonal and stakeholder management skills
A participant-focused approach with strong problem-solving abilities
High attention to detail and strong organisational skills
Strong written and verbal communication
A proactive team player with a commitment to achieving business goals
Why Join Us?
We offer a supportive and flexible work environment where your professional growth and wellbeing matter. Here’s what you can expect:
Flexible working arrangements for a better work-life balance
Fuel and meal allowances, plus work phone and laptop
Bonus programs to reward your hard work
Access to our Employee Assistance Program (EAP)
A friendly and inclusive team environment
The chance to make a meaningful impact in the lives of people with disability—every single day
Ready to Apply?
If you’re ready to help others dream big and live great, we’d love to hear from you!
Send your resume and cover letter to: [email protected]
About Incepta
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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