Please Note: Effective 13 June 2025 the new salary rates will be PSO Level 1 $65,728 - $74,951 p.a. pro rata

Do you want to be a part of a team that promotes and improves the health of its people and community?

We are seeking applications for a highly capable and values-driven individual to join our dynamic Oral Health Promotions team at Dental Health Services (DHS).

This is for a Permanent Full Time or Permanent Part Time appointment.

What is our Reception Officer role?

This position provides reception duties for the general dental clinic. This includes:

• Receiving, coordinating and processing phone enquiries and referrals.
• Monitoring and maintaining supply of stationary and general office requirements.
• Providing a high level of customer care to all service users, including appointment bookings and providing advice on service eligibility.
• Organising and maintaining administrative and dental record filing systems.

While your qualifications and experience tell us part of your story, your values and attitude speak louder still. At North Metropolitan Health Service (NMHS), we aim to ensure our behaviours reflect our core values: Care, Respect, Innovation, Teamwork and Integrity. During the selection process you will be assessed on your ability to fulfil the responsibilities of this position while upholding our values.

What we offer

NMHS supports flexible working practices and consideration will be given to flexible work options, where operationally appropriate. In addition to the great salary, our employees enjoy an amazing range of benefits (North Metropolitan Health Service - Pay and Benefits) including:

• Generous salary packaging to increase take-home pay
• Professional and career development opportunities
• Diverse and inclusive culture

Want to know more about this role?

We encourage you to contact Keeleigh O’Regan on 08 9313 0529 or email Keeleigh.O’[email protected] to discuss how this role aligns with your personal and career interests.

Area Profile

DHS is part of the North Metropolitan Health Service (NMHS) and is the largest public dental health services provider in WA, operating state-wide from a network of fixed and mobile clinics, funded by the WA Government. DHS provides the School Dental Service for children aged 5-16 years, General Dental Services to eligible adults with a current health care card or pension concession card, Subsidy Schemes and Special Dental Services.

We think you’ll like it here

Our employees like working here, and we think you will too. Watch the video to find out what they have to say.

Ready to join our team?

Applicants are required to apply online www.jobs.wa.gov.au so allow enough time to complete the online application process and attach your documentation. If you experience difficulties, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

The JDF is attached for reference. Your application should include:

• A statement addressing the selection criteria in no more than 2-3 pages (as outlined in the attached JDF).
• A Detailed Resume which sets out your qualifications, capabilities and experience relevant to this position.
• References - The names and contact details of two (2) referees. It is preferable for one of your referees to have been a recent supervisor.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.

Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

NMHS fosters an environment of equity and inclusion and strives to ensure everyone experiences a sense of belonging. We celebrate the rich diversity of our community and are committed to recruiting a team that is reflective of those we care for. We encourage anyone who aligns with our values of Respect, Integrity, Teamwork, Innovation and Care to apply for this role.

NMHS is committed to growing the Aboriginal workforce as a part of our Aboriginal Health and Wellbeing Strategy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.

NMHS upholds the social model of disability. We welcome applicants who have disability and endeavour to support reasonable workplace adjustments and flexibility. If you have any access needs or require adjustments to participate in the recruitment process, please contact the NMHS Talent Attraction Group (TAG) at email [email protected].

Lodgement is system generated. Any submissions after or on, 4:00pm on the closing date will not be accepted.

We look forward to receiving your application.