Wakefield Sports and Exercise Medicine Clinic is a multi-disciplinary clinic with a long-standing reputation of providing quality healthcare outcomes for patients.

The Opportunity

The Physiotherapy division is seeking a Client Services Representative to support our Reception and Administrative business operations. The successful candidate will possess exceptional customer service and communication skills working across our clinics in North Adelaide and City locations.

This opportunity exists within a range of flexible weekday hours spanning from 7.30am-6.30pm. Full time hours are preferred; however part-time hours can be negotiated to a minimum of 30hrs.

Key responsibilities:

Answering phones and scheduling patient appointments across all available services ensuring accuracy and efficiency. Training will be provided on our Practice Management System, Nookal and Microsoft Office

Greeting and checking-in patients

Processing patient payments - HICAPS and EFTPOS and end of day reconciliation

Setting up and stocking consulting and exercise rooms

General administrative duties such as scanning, photocopying and requesting of medical records

Essential skill set:

Excellent customer service and communication skills

Excellent organisational and time management skills

The ability to multitask

A proven track record of punctuality and reliability

A professional approach to all aspects of work

Strong attention to detail

Proficient in MS Office

Current National Police Clearance (or willing to obtain)

Current Working With Children (WWC) Check (or willing to obtain)

COVID Vaccinated

Experience in the following would be an advantage:

Previous reception experience in an allied health/medical environment.

Note: Applicants are kindly requested not to apply if they do not possess previous experience in an administration environment.

Please send a Cover Letter and Resume addressed to the 'Practice Manager'.

Applications will be reviewed as received. Only short-listed applicants will be contacted.