About Ideally

At Ideally, we’re not just building a product, we’re disrupting an industry. Our platform helps brands, marketers, and innovation teams bring the voice of the consumer into the earliest stages of their ideas, building confidence and momentum in their work. Traditional market research is slow, expensive, and data is siloed. We enable rapid and affordable access to consumers around the world, along with research frameworks and AI agents to connect data together and develop rich insights.

Since launching just over two years ago, we’ve worked with more than 170 clients globally, tested in 30+ countries, and answered over 7 million questions, helping brands like Asahi, Google, Afterpay, Frucor, and Dentsu bring ideas to life with clarity and confidence. We’re proud to be one of New Zealand’s fastest-growing start-ups, recently named Marketing Technology of the Year (2024) by both Mumbrella and B&T.

And, we’re just getting started. With offices in Auckland, Sydney, Melbourne, and New York, we’re on a mission to take Ideally global.

About the role

We’re looking for a strategic, operationally sharp leader to take ownership of our Agency Team, the team responsible for driving new business, nurturing high-value agency relationships, and delivering meaningful agency partnership opportunities.

This is a unique role for someone who thrives at the intersection of sales, client success, and process design. You’ll lead a high-performing team focused on growing our agency footprint globally, while helping us scale efficiently through systems, structure, and AI-led innovation.

What you'll be doing

Own and grow our agency channel, manage sales and account strategy across creative, media, and brand agencies.

Manage a portfolio of Tier 1 Agency accounts

Lead and scale a cross-functional team spanning new sales, account management, and partner enablement.

Design and implement smart operational processes to increase velocity, visibility, and value creation

Identify AI-driven tools and workflows that can boost team efficiency and improve the customer experience.

Collaborate with product, marketing and research to shape packages, features, resources and go-to-market strategies for the agency audience.

Build a repeatable model for partnerships and co-selling with agencies in key markets

What you bring:

7-10+ years in agency, SaaS, or insights leadership roles, ideally with sales or partnerships responsibility

Proven ability to lead high-performing commercial teams, with a bias for clarity, structure, and accountability

Strong operational instincts, you’re a process thinker who builds systems that scale
curiosity about the future - especially around AI, automation, and the evolving agency landscape

Deep empathy for creative professionals, you understand the pressures of agency life and how to add value fast

A collaborative, generous leadership style, you lift others, no ego, share credit, and care about the “how,” not just the “what”

Why join Ideally?

We’re building something genuinely new, a global insight platform that’s changing how the world thinks about research, creativity, and decision-making. It’s fast, fun, and deeply meaningful

Work closely with a tight-knit, ambitious team across global markets

Help shape the future of insights and creativity with AI at the core

Competitive salary, meaningful equity, and room to grow

Working at Ideally

We have a team of 40 (and growing!) and you’ll be working within our Sydney office. We have an office-first culture to foster connection and creativity with flexibility to support everyone's personal situation.

For remuneration, we offer competitive start-up salaries, ESOP arrangements, and other benefits such as a day off on your birthday.​

Saw this job previously listed? A pesky systems error meant we needed to create a fresh advert. Don't worry, you are in the right place - if you think you are a fit, and keen to join the Ideally mission, please apply!