Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us!

THE ORGANISATION

STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.

THE ROLE

The Health Information Release and Support Officer is responsible for providing administrative support regarding client information management related matters. This position will report to the Health Information Services Manager and will work closely with the other members of the Health Information Services team.

PERKS & BENEFITS

Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.

Salary packaging options that reduce your taxable income and increase your take-home pay.

Great education opportunities through our Training department.

Access to our Employee Assistance Program (EAP) for staff and family members.

Discounted gym memberships with a Fitness Passport.

Active Social Club

Potential access to Fleet cars

Flexible hybrid work.

Position No.: 1131-1

Closing date: Friday, 4th July 2025

Enquiries: Carlena Tu, Health Information Service Manager (02) 9646 6700

Work Type: Full time; 38 hours per week. Contract up to 30 June 2027 (continuation subject to ongoing funding)

Location: Carramar

Salary: Administration Officer Level 4. A generous salary packaging scheme is also offered

Vaccination Requirement: Category B

ESSENTIAL REQUIREMENTS

Previous experience either working within a Medical Records Department or with related record keeping systems.

Excellent oral, written and interpersonal communication skills and customer service skills.

Demonstrated ability to organise, prioritise and complete tasks within deadlines.

Demonstrated attention to detail.

Proven understanding of confidentiality and information privacy.

Experience in using computerised record information systems and Microsoft Office programs.

Ability to work independently and as part of a multidisciplinary team within a multicultural environment.

Knowledge of Work Health and Safety (WHS) principles.

DESIRABLE REQUIREMENTS

Current NSW Driver’s Licence, Provisional licence acceptable (P1 & P2) and ability to undertake reasonable travel to complete duties of the role.

*This position is not considered child-related employment and will require a National Police Check.

VACCINATION REQUIREMENTS

**This role is a Category B role. While it is strongly recommended that employees be vaccinated for COVID-19, influenza, and other transmissible diseases, it is not mandatory to have these vaccinations.

Should you be unable to comply with the vaccination recommendations before your commencement date, it will not affect your offer of employment.

OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION:

STARTTS is committed to equal employment opportunities and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTIQA+ individuals, and others who reflect the diversity of our society.

HOW TO APPLY
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

Complete a https://www.startts.org.au/jobs/employment-application-form/

Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)

Submit an up-to-date Curriculum Vitae (CV)

Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)

Statements of Service from previous relevant roles (if applicable, please ask us for a sample)

A cover letter is optional.

Email your application and supporting documentsto:[email protected]