Veteran Medical Administrator – DVA Experience Required
Remote | 15–20 hours per week | Flexible across 5 days

About Us
Veteran Medical is a general practice dedicated to supporting the health and wellbeing of veterans. We are seeking a reliable and compassionate Medical Administrator with prior experience supporting veterans to join our remote team.

This role is ideal for someone looking to work 15–20 hours per week across 5 days, with a strong ability to work independently.

Key Responsibilities

Provide exceptional customer service to veterans and their families via phone and email

Manage appointments and patient records using HotDoc and Best Practice software

Handle DVA-related enquiries and administrative tasks with efficiency and care

Collaborate with a supportive clinical and administrative team

Maintain high accuracy in documentation and communication

What We’re Looking For

Veteran or DVA experience – essential. You must have previously worked in a setting involving veteran care or DVA based setting.

Experience using Best Practice – highly desirable

Previous experience in medical administration, ideally within a GP practice – required

Strong communication skills and a compassionate, professional approach to veteran support

Ability to learn new systems and adapt to changing tasks

A reliable computer and internet connection for remote work

A genuine commitment to quality care and respectful service delivery

Why Join Us?

Remote work with flexible, consistent hours

Purpose-driven, veteran-focused team

Supportive and inclusive workplace culture

An opportunity to make a meaningful impact each day

How to Apply
If you have prior experience working with veterans and meet the criteria above, we would love to hear from you via applying on seek.

Please send your resume and a brief cover letter to:
[email protected]

Due to high application volumes, only candidates with veteran or DVA experience will be considered and contacted. Thank you for understanding.