Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:

• 340,000 people through first aid training, education and engagement,
• 362,000 people who received care close to where they live and work,
• 410,000 received trusted transport and emergency care when they needed it most.

A job to be proud of:

Are you passionate about helping others and looking to begin a career in injury management and claims support?

We are seeking a proactive and detail-oriented Claims and Injury Management Administration Officer to join our team. In this role, you will report to the Injury Management Lead and assist with the development, coordination, and implementation of claims and injury management administration across St John WA.

This is a permanent full-time position based in Belmont, working within our friendly, collaborative, and supportive Wellbeing, Safety, and Injury Management team.

What you’ll do:

• Provide administrative support for workers’ compensation and injury management cases
• Maintain accurate records and documentation in line with legal and internal requirements
• Liaise with internal stakeholders, insurers, and external providers
• Track claims progress and support return-to-work planning and reporting
• Assist with the preparation of reports, correspondence, and compliance documentation
• Support and advise other departments on queries regarding claims and injury management processes.

What you’ll need:

• Previous experience in claims management is desirable but not essential
• Keen interest in injury management or workplace health
• Knowledge of the workers’ compensation system and injury management (desirable)
• Ability to handle confidential information with professionalism
• Excellent communication and organisational skills
• Proficiency in MS Office and relevant systems.

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% leave loading
• Corporate uniform
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

To Apply:

To apply for this exciting opportunity, prospective candidates will need to submit their application online. Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant at [email protected]

Applications close on Wednesday 9th July 2025 at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John. St John may begin the shortlisting process prior to the closing date.