The GGDS team are excited to have someone Re-join our team in the office!

The successful candidate will be someone who enjoys working in a high performing and collaborative team environment.

This position is in high demand and will comes with very reliable, good job security, and annual pay reviews. We want the newest member to the team to be engaged and feel they are a valued addition to our family whilst also creating an environment that promotes longevity, stability & positivity.

This is an IN office job, and we are unable to provide any Remote Working/Working from home conditions. This Salary is negotiable both below & above advertised figures as depending on the hours agreed upon between both parties & experience you have within the service industry OR even more so if you have experience within the garage door industry.

Experience within the Service Industry (preferred & highly regarded).

While we are looking for someone full time, we are open to negotiation on Start/Finish times should we find the right fit to GGDS.

This role is available for immediate start however we are willing to work with you to find a suitable start date that fits your needs if you are not in a position to start right away.

At GGDS, we pride ourselves on customer service and efficiency, in this role you are the first point of communication with our customers Via Phone/Email. So, the ability to communicate professionally & promptly will be your greatest asset. While experience isn't necessary and we're happy to teach a motivated person the required skills to excel in this role.

Key Daily Tasks

Managing Phone Calls & E-mails.

Coordinating with Body Corporates, Real Estate, Tenants & Private customers to Book in Service Calls

Scheduling Replacement & New Door Installations With Private Customers, Tenants & Builders.

Data Entry

Invoicing

Basic Quoting

Managing Client Warranty Claims

Ordering of basic Stock when Required

House Keeping of Office

Misc Duties to keep jobs flowing and keep customer experience to a high level of satisfaction

Communicating with field staff to ensure Jobs run smoothly.

To Be Considered for this Role You Will Need:

The Ability to complete higher volumes of work under pressure. (Eg - Large numbers of phone calls at once).

Work in an environment both with others but also be comfortable working in the office on your own.

Be able to complete Daily/Weekly Tasks autonomously

Ability to problem solve & adjust the day as jobs times alter.

Strong time management skills

Connect well with both customer & field technicians

Be prepared to adapt and take on change as software programs advance.

The selected candidate in return will experience what it's like to work with a company that values not just it's own success but also the growth and success of every member of the GGDS family.

If you'd like to contact us directly please e-mail [email protected] or call us on 0411 357 332 to further discuss the position.