The person we are looking for

We need someone to provide high-level administrative and operational support to the Executive Officer (EO) of our dynamic church sommunity care organistion, Newlife Care. Your role will be to ensure smooth daily operations, efficient systems management, and effective coordination of activities. The Adminstration and Operational Coordinator will play a critical role in supporting the organisation's mission by providing dependable administrative assistance, maintaining organisational systems, and ensuring compliance with policies and procedures.

If you are:

● Servant-hearted and aligned with the values of Newlife Church and Newlife Care.

● Proactive and a resourceful problem-solver.

● Flexible and adaptable in dynamic environments.

● Collaborative, and like to foster teamwork and positive relationships.

● Discrete when handling sensitive information and have a high level of integrity.

● Committed to supporting and serving others with excellence

... we would love to hear from you.

What you will do

1. Administrative and Operational Support

● Assist the EO with scheduling, correspondence, and preparation for meetings, including taking

minutes for Board Meetings, ensuring efficient time management and communication.

● Manage documentation, including drafting reports, maintaining records, and preparing

presentations.

● Coordinate procurement processes for resources, materials, and supplies to support organisational

activities.

● Ensure all administrative tasks, including emails, filing, and phone enquiries, are handled promptly,

contributing to smooth program operations, especially Crossroads and Community Care.

2. People and Team Support

● Work with the program teams to organise events and undertake tasks that enhance the program’s

offerings and participant experience.

● Provide administrative support for recruitment, onboarding, and coordination of volunteers and

staff.

● Develop and maintain strategies to enhance positive team culture, collaboration and

communication.

● Support the training and equipping of team members by preparing resources.

● Foster a positive and organised environment that reflects the organisation’s values and mission.

3. Community Engagement and Stakeholder Support

● Maintain donor engagement systems, ensuring timely communications and accurate data

management.

● Build and nurture positive relationships with stakeholders, including church members, community

partners, and donors.

● Assist with coordination and execution of events and activities to support community engagement

and outreach efforts.

● Represent the organisation’s mission and values in all interactions with external parties.

4. Systems and Process Management

● Manage and refine organisational systems to improve operational efficiency.

● Maintain accurate and up-to-date databases, including donor and volunteer information.

● Coordinate the implementation of new systems or processes to enhance organisational and / or

program effectiveness.

● Ensure all systems are compliant with relevant policies and best practices.

Selection Criteria

Essential Selection Criteria

1. Christian Commitment: Have a personal faith and commitment to Jesus Christ and aligned with

Newlife Church’s vision and values.

2. Empowerment Mindset: A passion for creating systems and processes that empower local people

to bring positive change to their communities.

3. Adaptability and Development: A self-starter with initiative, flexibility, and a commitment to

ongoing personal and professional growth in dynamic and changing environments.

4. Administrative Expertise: Proven experience operating in a dynamic office environment and

providing effective administrative support, including developing and implementing organisational

systems.

5. Technical Proficiency: Demonstrated proficiency in Google Suite and confidence in database

management and social media tools.

6. Communication Skills: Excellent oral and written interpersonal skills, with the ability to engage

effectively with a diverse range of people and stakeholders.

7. Teamwork and Independence: Ability to collaborate within a small team environment while

managing tasks independently with minimal supervision.

Desirable Selection Criteria

1. Educational Qualifications: Certificate IV or Diploma in Leadership & Management, Business

Administration, or a related field.

2. Volunteer Support: Experience in supporting volunteer management, including recruitment,

compliance, onboarding, and engagement processes.

3. Donor Engagement: Ability to oversee donor communications, manage donor data, and enhance

donor relationships.

4. Design and Communication: Experience in creating print and digital materials, using tools like

Adobe InDesign or Canva, and understanding social media marketing principles.

How to Apply

If you are keen to join us, please prepare:

A cover letter or statement addressing the Essential Selection Criteria, and

A current Curriculum Vitae (CV)

Send your application to:

Brett Lush

Newlife Care Inc.

4 Greenwich Court, Robina, QLD 4226

OR, email to: [email protected]

Applications close 5pm Monday 16 June.