Join a dynamic regulatory team where your leadership and compliance expertise will shape outcomes across NSW’s liquor, gaming, wagering and casino sectors.

Clerk Grade 9/10 with starting salary range of $125,693- $138,510 plus superannuation and annual leave loading

Full time ongoing role based in Sydney, NSW – Hybrid working arrangements may be available within business operational needs

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us!

About the Role

As a Coordinator, Strategic Coordination and Improvement, you will lead a team of professionals delivering complex, high-impact compliance projects that support regulatory objectives and industry integrity.

Key responsibilities include:

Leading the day-to-day operations of team, providing guidance, support and performance oversight to the Regulatory Operations and Enforcement branch.

Managing multiple strategic and risk-based compliance projects from planning through to implementation

Providing expert advice and reporting on complex and sensitive compliance issues to internal and external stakeholders

Driving continuous improvement through governance, quality assurance, and performance monitoring

Building and maintaining productive relationships with co-regulators, legal advisors and industry stakeholders

Supporting a culture of capability development, collaboration and regulatory best practice

This is a pivotal leadership role for someone passionate about compliance, operational excellence and protecting the integrity of regulated industries.

To be successful you will have:

To thrive in this role, you will be a confident leader with a demonstrated background in compliance, regulation or investigations. Your ability to manage complex projects, lead teams and apply a risk-based approach to regulatory issues will be key to your success.

You will also bring:

Proven experience managing a high-performing team in a regulatory or compliance-based environment

Strong project management skills, including planning, resource coordination and reporting

Exceptional communication and stakeholder management skills, particularly in sensitive or high-stakes scenarios

A strategic mindset, with the ability to navigate competing priorities and implement continuous improvement initiatives

Sound knowledge of, or the ability to quickly learn, the regulatory landscape of liquor, gaming, wagering and casinos in NSW

If you are passionate about upholding integrity in regulated industries and leading a skilled team to deliver high-impact outcomes, we’d love to hear from you.

To learn more about the role, please view the Role Description here.

For any questions regarding the role please contact Alex Stewart-Moore, Manager Operations Coordination [email protected]

For enquiries relating to recruitment please contact James Changkaeomanee, Talent Acquisition Partner via [email protected]

​Essential requirement

Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/or related policies.

How to Apply!

If you are interested in this role, click apply now!

For your application to be considered, you must submit your application online and include an updated resume and a cover letter that details your capabilities and experience in relation to role requirements.

Applications Close: Monday 30 June 2025 [10.00AM]

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

Create social and economic opportunities for the state

Support the creation of jobs across the creative, visitor and night-time economies

Prioritise First Nations artists, stories and culture

Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

Drive visitation through events, campaigns and visitor experience development

Activate our night-time and creative economies to unlock unique precincts and community spaces

Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.