This is your opportunity to join one of Australia’s most respected names in premium architectural hardware, working alongside top-tier architects and interior designers. As part of a close-knit, growing team, you’ll support sales operations and build the foundations for a long-term career in design-led sales.

About the Role:

This is a full-time, internal office-based position located at a warehouse site in Melbourne, where you’ll work alongside around four office staff and the warehouse team. You’ll become a key connector between the warehouse, office, and external showroom — playing a hands-on role in ensuring smooth operations and client satisfaction.

You’ll gain exposure to the full sales cycle, from customer service and logistics to supplier coordination and product selection support.

What You'll Do:

Act as the first point of contact for client inquiries (phone, email, and showroom)

Process quotes, purchase orders, and client information via CRM and ERP systems

Coordinate stock levels, lead times, collections, and warehouse logistics

Check orders and assist with warehouse communication and scheduling

Liaise with suppliers on behalf of external clients and internal stakeholders

Support sales reps with product specs, samples, and pricing

Build knowledge of the luxury product range to confidently guide clients

About You:

2+ years in customer service, sales support, or admin (preferably in interiors, construction, or design)

Strong written and verbal communication skills

Detail-focused, highly organised, and proactive

Tech-savvy with CRMs, MYOB, Excel, Word, and other admin tools

Genuinely passionate about architecture, interiors, and beautiful products

Looking to build a long-term sales career

What’s In It for You:

$75-100k + Super + Bonuses

Structured sales career path and mentorship

Work with high-end, design-focused products

Collaborative and close-knit team environment

Pet-friendly office — bring your dog to work!

Exposure to both warehouse and client-facing design functions

How to Apply

As a Registered Architect turned Recruitment Specialist, I understand the industry inside out. I’m passionate about connecting the right candidates with the right roles. If this sounds like the opportunity you’ve been waiting for, click APPLY or send your resume in Word format to [email protected]. For a confidential chat, call me at 02 9922 9622.

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.