Logo for Customer Service & Sales Support - High End Luxury Hardware

Customer Service & Sales Support - High End Luxury Hardware

Salexo Consulting
Melbourne, VIC
A$70,000-$100,000 p/a + Super + Bonus per year
Retail & Consumer Products → Retail Assistants
Full-time
On-site

Posted 6 days ago


Are you a design-loving, detail-obsessed customer service superstar ready to launch your sales career in the world of luxury interiors?

This is your chance to join one of Australia’s most respected names in premium architectural hardware — and fast-track your journey into a full-fledged sales role.

Why You'll Love This Role

This isn’t just another admin job — it’s your entry point into a thriving design-driven business that collaborates with top-tier architects and interior designers across the country. Backed by impeccable reputation, our brand is known for beautifully crafted, innovative products that elevate spaces.

As our company grows, we’re on the lookout for a sharp, enthusiastic individual who’s ready to build a long-term career in sales. If you’re quick on your feet, love great design, and have a customer-first mindset, we’ll give you the tools, mentorship, and opportunity to thrive.

What You’ll Be Doing

You’ll become the operational backbone of the sales team — mastering our luxury product range, building rapport with clients, and gaining first-hand exposure to the sales process. This is the perfect springboard into a dynamic, design-led sales career.

Be the first point of contact for incoming inquiries (phone, email, and showroom)

Process quotes, purchase orders, and customer details using our CRM and ERP systems

Coordinate lead times, stock levels, and logistics with suppliers and internal teams

Support sales reps with samples, product specs, and pricing

Develop product knowledge to confidently guide clients and assist with selections

Build relationships with architects, designers, and builders

About You

You’re energetic, organized, and ready to go beyond "just admin." You’ve got a keen eye for detail, a genuine love of design, and you're excited about where a customer-focused role can take you in the long run.

3+ years’ experience in customer service, sales support, or admin (ideally in design, construction, or interiors)

Confident communicator with great written and verbal skills

Highly organized and detail-driven — you don’t miss a thing

Comfortable using CRMs, MYOB, Excel, Word, and other admin tools

Ambitious and eager to move into a sales career

Passionate about architecture, interiors, and premium product design

What’s In It for You?

Earn & Grow: $75-100k + super + bonuses (plus clear sales pathway)

Career Trajectory: Structured growth into internal or external sales roles

Mentorship: Learn directly from experienced sales leaders in the design industry

Be Surrounded by Beauty: Work with sleek, high-end architectural hardware

Pet-Friendly Office: Dogs welcome!

Collaborative Culture: Join a motivated, close-knit team that values growth

How to Apply

As a Registered Architect turned Recruitment Specialist, I understand the industry inside out. I’m passionate about connecting the right candidates with the right roles. If this sounds like the opportunity you’ve been waiting for, click APPLY or send your resume in Word format to [email protected]. For a confidential chat, call me at 02 9922 9622.

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.


About Salexo Consulting

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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