📍 Chinchilla, QLD
📅 Full-time | Black Truck & AG

We are seeking an enthusiastic individual who is eager to grow both personally and professionally within our organization. The Service Manager will play a crucial role in leading our service department, ensuring operational excellence, and delivering outstanding customer service. This role requires strong leadership, organisational skills, and a customer-centric approach and preferably with a multi franchised background.

If you love providing great service, have strong communication skills, and enjoy working in a fast-paced environment — this could be the role for you!

Responsibilities:

Lead the service department with strong organisational skills, making informed decisions to optimise departmental performance.

Understand and effectively manage Service Department Key Performance Indicators (KPIs) and financials to drive profitability and efficiency.

Build and maintain a positive team culture that prioritises exemplary customer service and fosters collaboration and mutual respect among team members.

Demonstrate a strong customer focus, quickly establishing rapport, and nurturing lasting relationships with clients.

Utilise effective listening and interpersonal communication skills to address customer needs and concerns promptly and effectively.

Foster a team-oriented approach, promoting reliability, self-motivation, and accountability among team members.

Working with brands such as Fendt, Landini, Can-Am, Toro, Kubota, Krone, and Isuzu Truck.

Requirements:

Proven experience in a managerial role, preferably in a service-oriented industry.

Strong understanding of Service Department KPIs and financial management principles.

Demonstrated ability to build and maintain a positive team culture that prioritises customer satisfaction.

Exceptional interpersonal communication skills, with a focus on active listening and relationship-building.

Team-oriented mindset with a proactive and self-motivated approach to problem-solving.

A commitment to excellence and continuous improvement.

Benefits:

Competitive salary and benefits package.

Company drive car, mobile and laptop provided.

Monthly bonus incentives.

Opportunities for professional development and growth within the company.

A supportive and inclusive work environment that values family, teamwork and collaboration.

The chance to become an integral part of the Moree community, supporting local events and initiatives.

Make your next move with us!
Black Truck & Ag Chinchilla stands as your premier destination for top-quality agricultural equipment sales and service. We specialize in renowned brands such as Fendt, Landini, Can-Am, Toro, Kubota, Krone, and Isuzu Truck, catering to the diverse needs of our rural community.

If you're ready to take the next step in your career and thrive in a high-performing parts department, we want to hear from you.

📧 Send applications to: [email protected]
📞 For more information, contact us at: (07) 4662 7286

Black Truck and Ag is proud to be an equal opportunity employer. We welcome applicants from all backgrounds.