Service Manager
Cootharinga North Queensland
Posted 21 hours ago
In the role as Service Manager, you'll be managing our disability support services based in Townsville.
Service Manager Disability Support Services
Location: Townsville
Hours: Full time permanent - Monday to Friday
Salary: SCHADS 5.1 ($97,377.80pa) + Super + Salary packaging tax benefits
Join Cootharinga - A Leading Provider of Disability Support
At Cootharinga we believe in progress for our communities, and ourselves.
For over 70 years Cootharinga has been part of our community, working alongside people with disabilities and their families. Cootharinga North Queensland provides supports and services to a large variety of clients throughout North Queensland.
About the role:
In the role as Service Manager, you’ll be managing our disability support services based in Townsville, including Supported Independent Living arrangements (SILs) and individual Supports (including in home and community access) for our clients.
Lead, coach and mentor Support Workers to ensure the services reflect our customer’s needs in a dynamic, high growth work environment.
What would I need to be considered?
- Experience in a similar role within the disability sector and understanding of the NDIS.
- Commitment and drive for the highest level of customer service.
- Pro-active, energetic approach to a dynamic ever-changing environment!
- Experience and skill in team supervision; leading people to achieve.
- Highly effective interpersonal and communication skills.
- Be solution focused.
- Able to work autonomously and collaboratively within teams.
- Administrative and financial management skills.
- Current driver's license acceptable under Queensland legislation.
- Current First Aid and CPR.
- Competency with Microsoft Office and computer systems.
- Blue card and NDIS worker screen clearance prior to starting (we can help).
Why would I choose Cootharinga?
When you join our team, you can benefit from the following:
- Tax-Free Savings: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free.
- Entertainment Expenses: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
- Growth Opportunities: Develop your skills and advance your career through ongoing training and development.
- Employee Assistance Program: Access to free and confidential counselling services for you and your family members.
Tell me more about the organisation:
We choose to make a difference for others, because people make all the difference in the world.
Our values are a promise. A promise of how we will work with each other and with our clients, make decisions and choose to act.
Be Here | Connect | Tune In | Grow | Speak Up
Cootharinga is an Equal Employment Opportunity workplace and we encourage people of diverse backgrounds and people with disability to apply.
About Cootharinga North Queensland
OUR PURPOSE
TAILORING SOLUTIONS TO ASSIST PEOPLE LIVE THE LIFE THEY WANT
OUR CUSTOMERS ARE
ANYONE WHO IS HAVING DIFFICULTY ACHIEVING THE LIFE THEY WANT DUE TO AND IMPAIRMENT, WHETHER PERMANENT OR TEMPORARY
WE DO THIS THROUGH
SUPPORT SERVICES
A range of tailored services that are relevant to the choices and needs of the people we support.
EQUIPMENT SOLUTIONS
Expert tailored equipment and technology solutions.
EMPOWERMENT
Assisting people experience choice and control in their life through planning, information and advice, pathways, linking, peer support, brokerage, and plan management.
ACCESSIBLE HOUSING
Working with partners to increase the stock of quality accessible housing.
Source: This is an extract from the company's own website.
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