Are you a Naturopath or Nutritionist graduate with a passion for gut health? If so, we’d love to hear from you!

About Us:

We’re a dynamic, fast-growing gut health supplement company based in the Gold Coast, dedicated to improving lives through scientifically backed supplements and microbiome testing. Our commitment to quality and innovation is at the heart of everything we do, and we’re looking for a Customer Support Specialist to join our team and be the voice of our brand!

What you'll do:

Provide support to our customers via email, and live chat.

Understand customer health concerns and provide advice on our product range

Conduct microbiome testing consultations with clients, helping them interpret results and create personalised gut health strategies (training provided)

Support B2B enquiries, nurture business relationships, and manage wholesale or partnership leads.

About you:

Must be based at the Gold Coast or Brisbane, QLD

You're passionate about health and wellness, and have a background in the industry i.e. exposure to naturopathy or similar

Some knowledge & experience in vitamins, minerals, herbs, protein etc.

Have experience in nutrition, diet, health.

Can understand customers’ health problems and provide appropriate advice and suggest products (extensive in-house training will be provided).

Very friendly and can build rapport with the customers

Experience with Gorgias and Shopify is advantageous

Why Join Us?

Be part of a passionate, innovative team in a rapidly growing industry.

Opportunity to make a meaningful impact by helping people improve their health and well-being.

Work in a beautiful Gold Coast location with a flexible and supportive work environment.

If you’re ready to be part of a revolution in gut health and have a passion for helping others, we want to hear from you!