Who we are. What we stand for. And Just as important …. what we can offer you!

Detail Healthcare is a leading specialist endocrinology and diabetes private practice based at the St Vincents Hospital Campus in East Lismore NSW.

You’ll find our practice environment (and your workspace) doesn’t feel like a ”hospital waiting room”. Filled with natural light ,an open, stylish and comfortable space, with a little music quietly in the background for good measure. We are a digital first office ; no filing cabinets or manilla folders to be found!

Our Mission:

To provide the very best care possible to people on their healthcare journey.

All about People and Balance:

Whilst our primary goal to improve the lives of others never waivers, we believe in a happy and healthy work life balance.

The practice team in not required to do early morning starts, late finishes or weekend work AND…every year for approx 4 weeks over the festive season break, the practice winds down so the team can spend valuable time with friends and family.

We offer professional development opportunities to assist you reach for your career goals, ongoing performance feedback, opportunities for career advancement, subsidised onsite staff meals and more!

The Opportunity:

Our practice is looking for a confident, friendly and highly proficient Receptionist/Admin support to join our growing practice.

You don’t have to have direct medical administration experience , but you will need to have an applicable skill set.

The successful applicant will form a valued part of our team providing first-rate customer service to our patients, and detail orientated administration support to our dedicated health care professionals. We require a dependable team player with excellent communication, time management and organisational skills.

Remuneration and hours: $27-$40 p/h (subject to expertise) plus super and potential for performance based bonuses.

Casual or permanent part time - approx 20 hours per week, but it can grow into more if that’s what you’d like. Lets have a chat about what your needs are.

What you'll be doing (but not exclusively)

Greeting and welcoming patients to the clinic in a friendly and professional manner.

Managing patient inquiries and bookings

Managing patient appointments, including cancellation list and ensuring referrals are up to date

Coordinating patient records and updating medical information

Ensuring all patient results and correspondence are on file

Attend to general administrative tasks required by health care providers in a timely manner

Maintaining a tidy and organised reception area

Liaising with team members to ensure smooth clinic operations

Processing patient billing/receipting for consultations - including private billing and medicare.

Scanning and faxing of documents

Follow established practice protocols and procedures to ensure smooth daily operations.

***No medical transcription work required***

Are you:

Courteous, friendly with a professional manner.

A people person with great verbal and written communication skills.

Computer proficient ( Apple Mac and Google workspace use is a plus)

Composed under pressure and a proactive problem solver

Exceptional at time management with stellar organisational skills - a multitasker who knows how to prioritise effectively.

Able to work independently and in a team

If you want to join a team where you can be valued and rewarded for your skills and good character , whilst making a difference to others , we strongly encourage you to apply today with a cover letter and one page outline of your skills and experience. Applications for this round close Wednesday June 18th 2025.

Please send your application today to : [email protected]

Only short listed candidates will be contacted :)