About the Business

At Southern Design Group, we provide a unique selection of architectural hardware to suit a variety of styles and budgets. We are a family-owned business and for over 40 years, our specialists have been providing design conscious consumers with quality products.

Southern Design Group is the parent company to three architectural hardware brands sold in Australia, New Zealand, and the United States:

Tradco (tradco.com.au)

Iver (iver-life.com)

Bankston (bankston.com)

We have over 90 employees across Australia and New Zealand and foster an innovative, results focused, and flexible work environment. Our company vision is to offer the best consumer experience in the architectural hardware industry. We have a long history of retaining dedicated and experienced staff who reflect our strong values.

Respectful, I thrive in a diverse workplace, treat others with fairness and respect and expect the same in return.

Passionate, I am self-motivated, solutions focused and believe passion and innovation should be recognized.

Responsible, I consider the social and environmental impacts of business and strive to reduce those impacts.

Adaptable, I embrace change, continuously seek improvement, and remain open to new ideas and opportunities for growth.

About the Role

The Accounts Receivable Officer plays a key role in supporting the finance team by ensuring timely and accurate management of customer accounts, processing payments received, and maintaining positive customer relationships. This role will work closely with the Accountant and other departments to ensure efficient and accurate receivables processes that support the company's cash flow and customer service objectives.

Key Responsibilities

Timely allocation and receipting of customer payments in the accounting system

Monitor and manage the Accounts Receivable ledger including following up on overdue accounts

Respond to customer account queries promptly and professionally

Maintain accurate customer records and update contact information as required

Prepare and distribute customer statements

Assist in the resolution of disputed invoices or payments

Liaise with Customer Service, Project Team and Sales teams on account issues

Assist with the preparation of AR-related reporting for month-end and audit purposes

Identify and recommend process improvements to enhance receivables operations

Other finance team support and admin tasks as required

Assist the Accountant/Office Manager with office purchases

Required Skills & Experience

Experience in an Accounts Receivable or similar finance role

Experience with NetSuite (or similar ERP system) preferred

Strong attention to detail and organisational skills

Excellent communication and customer service skills

Ability to work independently and meet deadlines

Positive attitude with a willingness to learn and take initiative

If this sounds like you, then click Apply now with your Cover Letter and CV.

Alternatively, if you have any questions please contact [email protected]