Experienced Dental Front office coordinator/ social media coordinator
Dr Helen's Dental & Implant Studio
Posted 2 days ago
About us
Our boutique Dental Implant Studio has proudly served the Melbourne community for over 100 years. Our philosophy on patient care encompasses the highest standards in both quality and compassion. We minimise unnecessary waste and advocate plant-based nutrition for its recognised ethical, health, and environmental benefits. The studio is located in the heart of Prahran, close to local cafes, with tram stops out the front and plenty of parking nearby. We are not a corporate practice, but rather one of the few practices remaining that are small, intimate, and offer exceptional service to the public.
Qualifications & experience
Are you mature and stable in your life?
Are you resourceful and effective, but would prefer not to manage people?
Some experience in the dental industry is essential, as you would need to be self-sufficient in this role. We have a limited capacity to teach, so you need to be mature, self-driven, and able to learn quickly. This is not an entry-level position and is only suitable for experienced applicants.
Prior experience in sales, customer service, and marketing, coupled with some dental experience, would be advantageous.
Excellent spoken and written English
Maturity, drive, and a "can-do" attitude are a must, as you will only have yourself to manage
Skill and ability to convert phone enquiries into patients
You would be a warm, welcoming, kind, helpful person who can soothe our nervous patients
This position would suit a mature, motivated person who can work independently in a small but busy environment, directly with the practice owner
You would need to be a great problem-solver
We are looking for a long-term candidate who is interested in seeing the practice grow and would enjoy growing with the practice
You would be reliable, take pride in your work, and enjoy seeing the fruits of your labour
Computer literacy is essential
Tasks & responsibilities
Managing and maintaining the day-to-day running of our practice
Coordinating and liaising with patients, prospective patients, and following up with past patients
Your job will involve the maintenance of our social media platforms, so it is time to unleash your creative flair! If you have an interest, experience, and the right skills to develop and deploy social media campaigns, this will make your job more interesting and rewarding
Supporting the dentist with executive administrative duties
Appointment book management, answering calls, scheduling appointments, and follow-ups
You’ll be working directly with the practice owner as part of a small, tight-knit team where your ideas and input will truly matter.
The hours are full-time over four days, with a three-day weekend. Mondays and Tuesdays are extended days, with Wednesdays and Thursdays being regular business days
Mondays: 7.45 am - 7.15 pm
Tuesday: 7.45 am - 7.15 pm
Wednesday: 7.45 am - 5.15 pm
Thursday: 7.47 am - 5.15 pm
Benefits
Full support is provided directly by the owner
A generous remuneration package (depending on experience and drive)
Job security in uncertain times—we have been serving Melbourne for more than 100 years!
We commit to providing the right candidate with personal and professional development opportunities, with a focus on career progression
No weekends
Three-day weekend
Small and very friendly team environment
The right candidate would find this position immensely rewarding, both professionally and financially
About Dr Helen's Dental & Implant Studio
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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