About Us
Established in 1994 and recently renovated in 2023, our dental practice is a fresh, modern, and progressive clinic delivering both preventative and complex dental procedures including All-on-4s, cosmetic, surgical, and aligner treatments. Our warm and friendly team enjoys low staff turnover, with many team members staying with us for 5–10+ years.

We value personal and professional growth and hold regular meetings to support team input and development. Our fully digital practice is equipped with the latest technology including an OPG & CBCT machine and 3D scanner technology.

About the Role
We are looking for a proactive and detail-oriented Front Office Coordinator to join our dedicated team. As the first face our patients see, you’ll play a key role in ensuring the smooth running of our front desk operations and delivering an exceptional experience for every patient.

The position offers flexibility, with shift options and hours to be discussed during the interview. Depending on availability and practice needs, the role may offer up to 38 hours per week. Our practice operates Monday to Thursday from 7:30am to 6:00pm, and Fridays from 7:30am to 3:00pm.

Key Responsibilities

Warmly greet patients and manage all front desk interactions

Schedule, confirm, and manage appointments

Handle phone calls, emails, and health fund claims

Maintain accurate patient records and assist with billing enquiries

Keep reception area clean and stocked

What You Bring

Prior dental experience (essential)

Excellent customer service and communication skills

High attention to detail with great organisational abilities

Ability to handle sensitive info confidentially

Strong time management and multitasking skills

Experience with dental software and general computer use

Certification in dental assisting is a bonus (training provided for the right person)

If you're passionate about patient care and ready to work in a supportive, high-performing team, apply now with your cover letter and resume.

For any questions, please contact Hannah on 9482 6263.

Please note this role has been listed on behalf of the practice and all applications will be sent directly to the practice.