Full-Time Experience Front Office Coordinator
Locations: Melton, Victoria, Australia

About Us:

Dental House Group is seeking experienced Front Office Coordinators for our clinic in Melton, Victoria, Australia. These state-of-the-art dental clinics offer transformative treatments, including All-on-4, implants, full mouth rehabilitation, and general dentistry, and are staffed by some of Australia's top clinicians.

Role Overview:

As a Front Office Coordinator, you will serve as the first point of contact for patients, ensuring a seamless administrative flow and contributing to an outstanding patient experience from start to finish.

Key Responsibilities:

Manage Patient Enquiries: Handle patient inquiries in person, by phone, and via email, providing professional and friendly responses.

Patient Welcome: Greet and welcome new patients, ensuring they feel comfortable and informed.

Build Rapport: Establish strong connections with patients to understand their concerns and treatment goals.

Document Review: Ensure patient documents are complete and accurate.

Follow-up: Provide timely follow-up communication with patients to ensure continuity of care and treatment satisfaction.

Support Clinicians: Offer administrative and clinical assistance to the dental team as needed.

Requirements:

Experience: Previous experience in the dental industry is preferred.

Skills:

Excellent verbal and written communication skills.

A warm, friendly demeanor with exceptional interpersonal skills.

Strong organizational skills with high attention to detail.

A genuine passion for delivering outstanding patient care.

How to Apply:

If you meet the above criteria and are excited about joining the Dental House Group team, please email your resume and cover letter to [email protected].

Due to high demand, only shortlisted candidates will be contacted.

We look forward to hearing from you.