About Us

Infinet is an award-winning IT integrator & managed service provider, based in Chatswood NSW. We specialise in providing comprehensive IT solutions and services and to small and medium-sized businesses as well as enterprise class customers.

Our company has been in operation for over two decades and we take pride in our ability to provide high quality, customised solutions that meet the specific needs of each of our clients.

Our team is comprised of highly skilled, experienced enterprise IT professionals who are dedicated to ensuring that the right solutions are designed and delivered to our clients and that their IT business systems reliability operate to support their business needs.

We work with national and international customers and partner with industry leading vendors the likes of Microsoft, HP, HPE, Fortinet, Cisco, IBM, Dell, Lenovo, Palo Alto, Check Point and many more.

Learn more at: https://www.linkedin.com/company/infinet/

Your Opportunity to Shine

An exciting opportunity awaits you. Join a young, vibrant team and work in the world of ICT / IT procurement and logistics, delivering for us in the administration and management of enterprise IT equipment and software supply.

In this role you would work closely with the Sales Account Managers, Suppliers and Vendors on the fulfillment of client IT related procurement orders. The successful candidate will take control of the day-to-day supply logistics and related general administration which involves both client and supplier product delivery logistics. Additional general administrative office duties and inventory management and coordination with suppliers and vendors on stock availability are also key parts of the role.

We pride ourselves on adopting a customer service centric approach to all activities which requires this role to have a close attention to detail, providing accurate information and stakeholder responsiveness and quality communications, turning around logistics supply promptly and on schedule.

Bring your positive energy and a ‘can do’ approach to the role, coupled with a focus on accuracy and an eye for detail to delight our customers

Career growth opportunities are available for the right candidate who is able to master the role and has a desire for professional career development into new growth areas over time.

Key Responsibility Areas of the Role

Commencing responsibilities will include but are not limited to:

Day to day administration of enterprise ICT / IT supplier and customer delivery logistics.

Manage customer orders for efficient processing and timely delivery.

Administering backorders and in house inventory.

Goods receipt, goods dispatch and goods tracking logistics.

Keeping the sales team informed of any issues/delays of customer orders.

Provide sales support on product searches and pricing updates.

First point of call for dispatching and receiving deliveries from our office to customer nominated sites.

Providing ad-hoc assistance when needed to the procurement / sales team with product research, ordering, account coding and customer invoicing.

Set up new customer accounts and manage credit requests in coordination with sales and accounts teams.

Attend vendor and distributor events and product training as required to stay up to date with key vendor portfolios.

Maintain supplier, vendor and customer contacts.

Maintain inventory registers, run supply chain reports and manage sales data using spreadsheets or CRM systems.

Ensure compliance with our company Quality Management System records keeping requirements relevant to the department.

Participate and contribute to sales lead generation and marketing activities.

Perform general administrative tasks, including handling correspondence, preparing reports, and maintaining office organisation.

Ingredients for Success:

To excel in this role, you will need to demonstrate and operate with:

Positive energy and a collegial approach.

Great organisational and multitasking skills with a proactive mindset.

Exceptional communication skills, both written and verbal.

An eye for detail and apply lateral problem-solving abilities.

Proficiency in Microsoft Office, particularly Excel and Word.

Familiarity with Xero accounting and Datto Commerce (by Kaseya) software platforms.

A willingness to learn on the job quickly and not be intimidated by the challenge understanding and applying new processes and the nuances of new software platforms.

A current NSW Driver License (Class C).

Experience to Excite:

Experience specifically in ICT / IT products procurement and related supply chain logistics is essential.

Experience in office administration roles (general logistics management, goods receipt and dispatch, inventory management.

Experience in ICT / IT supplier "partner portal" systems.

Supporting customer order enquiries, product selection and customer quotations.

Maintaining an e-Commerce platform price catalogue and associated platform catalogue updates.

Fulfilling customer orders, raising purchase orders and order tracking.

Your Style:

Bring yourself, with confidence and charisma!

Apply you passion for the supply of enterprise ICT / IT products and services.

Strong interpersonal and relationship management skills.

Energetic and demonstrate a ‘can-do’ attitude in a collegial environment.

Have strong commercial awareness.

High level of attention to detail and accuracy.

Excellent written and verbal communication skills.

Ability to work independently and problem solve.

Excellent time management and ability to prioritise tasks.

Innovative and lateral thinker.

Our Culture and Working Environment:

Vibrant, young, and family-friendly working environment.

Pet friendly office and comfortable work environment.

Regular company social activities.

Operating with integrity and accountability are two of our core values.

Modern office facilities close to amenities and walking distance from Chatswood Station and shops.

Qualifications and Education:

The following would be highly regarded:

Tertiary qualifications.

Entry level book-keeping and / or accounting training.

Certificate III or IV in Business (or higher)

Remuneration and Benefits:

Competitive remuneration package (base plus superannuation) would be offered for the right candidate.

Annual bonus linked to Annual Performance based KPI.

Access to employee discounts for purchases of IT equipment and supplies.

A company culture of investment in staff training and development.

Opportunities to apply for and potentially branch across into other roles within the organisation.