Better Rehab began with a vision: to provide better community-centred support services for people living with a disability and our marketing team plays a pivotal role in connecting our participants with life-changing services across Australia, New Zealand, and the United Kingdom. We invite you to take on a leading role in this team as our Marketing Operations Lead.

Join a team that Celebrates Wins Together and has Each Other’s Backs
In this role, you’ll be the key coordinator behind our marketing machine ensuring our creative, digital, and content teams are aligned, efficient, and empowered to deliver high-impact campaigns. You’ll lead the charge in optimising workflows, managing our marketing tech stack, and partnering closely with operational leaders and other teams to ensure we are aligned with wider business objectives.

Partnering closely with and reporting to the Marketing Director you will:

• Streamline: Design and refine marketing workflows, ensuring campaigns are delivered on time, on budget, and with impact.
• Coordinate: Oversee campaign operations, content calendars, and team utilisation while supporting creative ideation and execution.
• Optimise: Manage and innovate our marketing platforms, reporting dashboards, and vendor relationships to ensure we’re always improving.
• Collaborate: Build strong relationships with teams such as Talent and Operational Leaders to understand their needs and tailor campaigns accordingly.

Excitingly, we see this as a role with a clear runway in the future to develop into a more formal manager position with close mentoring from the Marketing Director.

What makes us Better?
For starters, we're clinician-led at every level, all the way to the top, so we know what it’s like being in the trenches of care. We’ve built the kind of workplace we always wished existed. Where we don't just say we trust our people – we show it.

Our Values

• We Get Sh*t Done!
• We are People People
• Love What You Do
• Frankly, we Give a Damn
• We Value Ourselves

About You
You’re an experienced marketer who knows how to drive success in a fast-paced and challenging market. You thrive in fast-paced environments, love solving problems, and know how to bring out the best in your team. Just as importantly, you know how to speak to newer generations on the platforms they spend their time on, whether they are participants or young clinicians seeking work opportunities.

You’ll bring:

• 5+ years of marketing experience, ideally with team leadership
• Proven success across paid search, social, email, web, and creative campaigns
• Experience with tools like Salesforce Marketing Cloud, MailChimp, GA4, and more
• A knack for stakeholder engagement and cross-functional collaboration
• Relevant tertiary qualifications in a Marketing Discipline will be highly regarded, though not essential.

Join Us and hit Apply Now

Commitment to Diversity: At Better Rehab, we embrace diversity, inclusivity and a fair recruitment process encouraging applications from all backgrounds. Learn more at www.betterrehab.com.au