MEDICAL ADMINISTRATION PROFESSIONAL

We are Cardiology Associates, highly regarded Australia-wide, and a leading specialist Cardiology practice located in Miranda, Engadine, Sans Souci, and Woolooware Bay. We comprise Physician, Interventional, and Electrophysiology Cardiologists. We are looking for a Medical admin all-rounder to become an integral part of our dynamic team on a full-time basis. Part-time/job share will be considered for the right candidate/s. We are committed to providing an outstanding service to our patients and clinicians alike, whilst providing a friendly work environment with a good work/life balance. Our admin staff have the opportunity to have a percentage of their role based at home, once they have become an established member of the team. You will report to the Practice Manager and be rostered to rotate through a range of workstations, servicing both the front desk, and other dedicated administration areas, with plenty of workload diversity. We are fortunate that we are a very busy practice, so applicants must be comfortable working as a part of a large team.

Flexibility to work across all sites is essential.

Key tasks and responsibilities will include but are not limited to:

Acting as first point of contact for patients

Booking patient appointments for the Cardiologists, Cardiac Sonographers and Cardiac Technicians, using the Shexie PMS platform

Handling a large volume of telephone and internet enquiries

Booking patients for hospital procedures

Confirming patient appointments

Minimal dictaphone report typing using Olympus transcription software

Invoicing and receipting of patient accounts

End-of-day banking

Scanning and electronic filing

Proficiency with Tempo echocardiography reporting software (training provided).

Things about you we will love:

Proven customer service experience

An interest in a career in health

Excellent written and verbal communication skills

High level organisation and attention to detail

Great time management and juggling skills

Compassion and empathy

The confidence to ask questions and make suggestions

You work well as part of a team, but can ace it on your own

The ability to make our patients feel comfortable and confident

You realise the importance of maintaining the utmost confidentiality at all times.

If this sounds like the role for you and you think you can contribute positively to an eclectic and culturally diverse team, I would love to hear all about you. Please forward your resume and a cover letter to [email protected] or call 02 9525 9266 for a confidential discussion.

Please note that applications without an introductory/cover letter will not be considered.