About Us
Sunshine Coast Support Services (SCSS) is a locally owned and operated, community-based NDIS provider. We deliver tailored, boutique-style disability support services designed to meet each participant's unique needs and promote sustainable, fulfilling lifestyles.

We pride ourselves on strong systems, operational compliance, and a person-centred approach that creates meaningful outcomes across the Sunshine Coast region.

About the Role
We are currently seeking an experienced Bookkeeper / NDIS Invoicing Officer to join our team on a casual basis (2 days per week). This role is ideal for someone with a finance or admin background who has a solid understanding of the NDIS claiming process and a sharp eye for detail.

Key Responsibilities

· Accurately prepare and issue invoices using Xero, aligned with the NDIS Pricing Arrangements

· Submit and manage client claims through PRODA

· Liaise with Plan Managers, Support Coordinators, and the NDIA to resolve payment issues

· Investigate discrepancies, ensure correct line items are used, and verify charges

· Support the creation of Schedule of Supports and Rosters of Care

· Monitor receivables and aged debtors, proactively following up on overdue payments

· Maintain detailed records of billing correspondence and collection activity

· Assist with general bookkeeping and accounts admin tasks as required

· Collaborate with the operations and administration teams to resolve invoicing issues

Skills and Experience

· Minimum 1 year in a finance, accounts, or admin support role

· Strong working knowledge of NDIS line items, pricing, and funding structures

· Experience using Xero and Deputy (required)

· Experience with PRODA claiming (preferred)

· High accuracy and attention to detail

· Excellent written and verbal communication skills

· Proven ability to meet deadlines and manage competing priorities

· Ability to work independently and take initiative

Mandatory Requirements

· Current NDIS Worker Screening Card (Yellow Card) or willingness to obtain

· Current Blue Card or willingness to obtain

· Understanding of the NDIS operational and compliance framework

What We Offer

· Flexible, casual position (2 days per week)

· Supportive and positive team environment

· Opportunity to contribute to a values-driven organisation with real community impact

How to Apply
To apply, please send your resume and a brief cover letter outlining your experience with NDIS invoicing, Xero, and your understanding of NDIS funding structures to [email protected].

We thank all applicants for their interest. Only those shortlisted will be contacted.