$33 p/h + superannuation + salary sacrifice

Part-time (30 hrs p/fortnight)

Fixed-term position

About the role:

Be the welcoming face that helps young people feel seen, heard and supported.

Are you an organised, friendly and proactive administrator who thrives in a purpose-driven environment? We're looking for a part-time Administration Support Officer to join our passionate team at headspace Emerald, where we support young people aged 12-25 with their mental health and wellbeing.

What will a typical day look like?

• Welcoming young people and visitors to the centre
• Managing appointments, waitlists, and SMS reminders
• Answering calls with empathy and professionalism
• Maintaining records, registers, and the Electronic Medical Records system
• Supporting the team with transcription, scanning, and reporting
• Assisting with daily setup and pack-down of the centre
• Helping improve administrative processes and systems

Mandatory Requirements:

• Certificate III in business/office administration (or related discipline) and experience in a similar position; or a minimum of 2 years relevant experience and willingness to achieve a Certificate III in the recommended time from enrolment.

Who we are:

For almost 40 years, our truly local team of professionals have worked with people from a variety of backgrounds and beliefs to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.

headspace is Australia’s National Young Mental Health Foundation, providing early intervention mental health services to 12 -25-year-olds. With a focus on early intervention, we work with young people to provide support at crucial times in their lives – to help get them back on track and strengthen their ability manage their mental health in the future.

What you will bring to the role:

• A passion and genuine desire to make a difference in the lives of Central Queenslanders.
• Proven ability to build and maintain relationships with a variety of stakeholders.
• The ability to identify and embed solutions.
• Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
• Effective time management and organisational skills.
• A strong communicator, able to quickly build rapport and influence across a diverse range of people.

Other requirements:

• Full COVID-19 Vaccination
• Ability to obtain a Blue Card (working with children check positive notice or exemption)
• Ability to obtain a Yellow Card (disability services positive notice or exemption notice)

What are the benefits of working for AnglicareCQ?

We have a common purpose throughout our organisation to serve the people of Central Queensland, to help them live their best life. AnglicareCQ offers the opportunity to engage in meaningful employment and be part of a holistic team that supports people in our local communities.

• We offer attractive salary sacrifice to all part-time and full-time employees.
• We offer the opportunity to work within an organisation committed to social change.
• Full time employees have the opportunity to accrue/utilise TOIL in line with office hours to increase flexibility.
• We have a supportive and pragmatic management team.
• Professional development and study are encouraged and supported.
• We offer a professional work environment filled with passionate, diverse and driven people.
• We provide access to health and wellness programs for all staff.

How to apply

If you're driven by purpose and want your work to directly change lives for the better, please submit your resume and covering letter (no longer than 2 pages) addressing the selection criteria outlined in the position description.

Application should be submitted by 8am, Friday, 20 June 2025

Have questions? Call or email our Recruitment and Onboarding Officer - Mikiellie Newman to learn more:

[email protected]

(07) 4837 5393