About the role

Woodcroft Medical Centre is seeking an experienced medical receptionist to join our team on a casual basis for approximately 15 -20 hours a week, with the potential for an increase of hours in the future. As a member of our reception team you will be the initial point of contact for our patients.

We have a mixture of General Practitioners & Allied Health Professionals who are supported by a strong nursing and admin team. Due to our continued growth, we are looking for a friendly, positive and motivated individual to join our practice. The role will often require you to cover extra shifts and work between the hours 8am – 5.30pm, Monday - Friday.

What you'll be doing

Perform reception duties: making appointments via phone and in person using computer system.

Greet patients and notify doctors of their arrival via computer system.

Handle telephone enquiries, including account queries, prescription requests, messages, and appointment prioritisation.

Process payments and bill appointments using computer system.

Assist doctors with requests.

Perform faxing, emailing and photocopying tasks.

Place pathology samples in collection trays for couriers.

Follow up on results as needed.

Open and distribute incoming mail.

Scan information into patient electronic files.

Conduct banking, shop for staff amenities, and post registered mail.

Prepare banking and balance cash.

Tidy waiting room and empty bins.

Perform open and closing procedures.

Perform other duties as directed by Practice Manager or Doctors.

What we're looking for in a candidate

Enthusiastic and ready to take on new challenges

Able to thrive in a busy environment and adapt to changes

Able to prioritise a busy workload and be flexible

Be well presented

Show excellent communication skills and love using your initiative

A fast learner and understand the importance of attention to detail

Capable of working in a team and support your colleagues alongside you and able to receive their support in return

Experience in a General Practice setting or similar.

Experience with Best Practice essential

About us

Woodcroft Medical Centre is a leading healthcare provider in the local community, delivering a comprehensive range of medical services to patients of all ages. Our mission is to improve the health and well-being of the people we serve through excellence in clinical care, research, and education. Join our dedicated team and be a part of our ongoing commitment to providing exceptional patient-centered care.

Apply now to become our next Medical Receptionist and enjoy being a part of a team that makes a difference in our community.

How to apply

If this sounds like you then we want to hear from you! Simply click on the “apply” button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.

If you would like to learn more, please reach out to Shannon O’Malley at [email protected] or on 0423 875 681 to organise a time for a confidential chat.