About us

For over 30 years, Rural Lifestyle Options Australia has been dedicated to addressing unmet need across rural and regional communities. Whilst our organisation was founded in providing high quality disability support, we have grown to support hundreds of clients across a variety of difference services under the NDIS and deliver bespoke Home Care Packages (HCP) which are tailored to assist consumers in remaining independent in their own homes for longer under our Aged Care model.

As an organisation, we are passionate about supporting others to chase their dreams and aspirations. Reinforced by our purpose of ‘Tailored supports and compassionate care delivered by our valued team to inspire individuals to lead independent and fulfilling lives within the community’ we achieve this – one person and one life goal at a time.

Rural Lifestyle Options Australia’s commitment to the people who access our services remains resolute, proudly underpinned by our organisation’s motto of “Big enough to provide the service, small enough to look after you.” For more information about who we are and what we do, please visit our website at www.rloa.org.au

About the role

The NDIS Growth and Engagement Lead is responsible for driving the growth of RLOA’s NDIS participant numbers and actively filling our Supported Independent Living (SIL) vacancies. This proactive and relationship-focused role involves increasing awareness of RLOA’s services through strategic engagement with key NDIS stakeholders including Support Coordinators, Plan Managers, health professionals, community groups and families. Success in this role is dependent on the ability to immediately leverage a strong, pre-existing network of NDIS referral partners particularly Support Coordinators, Plan Managers and Local Area Coordinators.

The ideal candidate will have a proven track record of using these relationships to generate referrals, drive participant acquisition and increase service uptake. This position will require the ability to build strong, trust-based relationships, identify new opportunities for growth and ensure the best possible match between participant needs and available supports. The NDIS Growth and Engagement Lead is confident, driven and deeply familiar with the NDIS landscape, with a focus on turning connections into placements and ensuring RLOA is known as a provider of choice. If you are an active networker within the NDIS sector, possess meticulous attention to detail, and are passionate about facilitating support for people with disabilities or those in aged care, this could be the perfect role for you!

About you

Proven ability to drive NDIS participant growth, with a strong track record in business development, stakeholder engagement and conversion of referrals into placements.

An established and active network of NDIS referral partners, including Support Coordinators, Plan Managers and Local Area Coordinators, with demonstrated success in leveraging these relationships to generate leads and fill SIL vacancies.

In-depth knowledge of the NDIS principles, the National Disability Service Standards, and a person-centered approach to service delivery.

Highly developed interpersonal and relationship-building skills, with the ability to build trust and influence a broad range of stakeholders including families, health professionals and community organisations.

Exceptional communication skills, both written and verbal, with the ability to tailor messages to diverse audiences and represent RLOA in community and professional settings.

Strong organisational and CRM/database management skills, including the ability to track engagement, monitor referral pipelines and report on outcomes.

Advanced Microsoft Office skills, particularly in Excel, Word and Outlook.

Proactive, results-driven, compassionate and aligned with RLOA’s mission and values.

A current “C” Class Drivers Licence, acceptable under relevant state legislation.

We offer

A permanent full time hybrid role (part remote and part working from our Redland Bay office)

Access to a fully maintained RLOA vehicle (and Fuel Card) for business purposes

Starting salary depending on experience – Level 4 SCHADS $85,126 - $91,587 per annum plus super

Not for Profit Salary Packaging up to $15,900 per FBT year

Meal entertainment and venue hire annual cap of $2,650 per annum

A suite of employee award and recognition programs

Discounted private health insurance through HCF

Ongoing learning and development and career advancement opportunities

How to Apply

To join the team please click "Apply" and include your detailed resume and covering letter addressing the ‘About You’ points. Please also supply at least two current referees.

For any enquiries about the position, please phone 1300 032 175 and ask to speak with Head of Marketing and New Business, Nick Power.

IMPORTANT POINTS TO REMEMBER:

• All employees of Rural Lifestyle Options Australia are required to hold a National Worker Screening Check and may also require additional probity checks including Working with Children Check (where relevant to the role).
• Rural Lifestyle Options Australia acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
• We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders, and people from culturally diverse backgrounds to apply for this job.
• We do not consider agency applications.
• We are happy to wait for the right person to join our team, so applications remain open until then. This does mean that applications will close when we have found that person, so if you think this may be you please act now and apply!