Why Breakaway Toowoomba Inc.?
Breakaway Toowoomba Inc. (Breakaway) has been a cornerstone of the Toowoomba community since 1986, dedicated to improving the lives of people with a disability. Breakaway provide a wide range of services, including specialist disability accommodation (SDA) support, independent living, respite, community participation, in-home support and social groups for all ages.

Through community engagement, our commitment to quality care, innovation, and inclusion we have become an industry leader in the disability sector. We are investing in our people and technology to deliver better outcomes for clients and ensure we remain an employer of choice in the industry. As we continue to grow and strengthen our team, we are looking for a dedicated House Leader to help us continue delivering safe, respectful, and quality care.

As part of the Breakaway family, you will enjoy a number of corporate benefits including, salary sacrificing options, discounts on private health insurance, corporate banking options, discounts to relieve cost of living and a comprehensive Employee Assistance Program (EAP).
Be Part of Something Bigger: The Role

As a House Leader, you will do more than just manage day-to-day house operations - you’ll play a pivotal role in shaping the lives of our clients with the support of your Client Liaison Officer. You’ll oversee the coordination of services within a SIL home, ensuring our clients receive the highest level of care. In this full-time, hands-on role, you’ll work closely with the office staff, house team, clients, and their families to foster a supportive and nurturing environment.
Your Key Responsibilities:

• Build Strong Relationships: As a consistent point of contact for clients and their families, you’ll build trust and ensure every interaction is positive and supportive.
• Deliver Quality Services: Coordinate services with Client Liaison Officers to ensure clients’ appointments, community participation, and daily support are aligned with their goals.
• Maintain Compliance: Oversee compliance with NDIS standards, house documentation, and reporting, ensuring quality service delivery that meets our high standards.
• Foster Team Collaboration: Lead a passionate team of support workers, guiding them to deliver person-centred care and creating a culture of excellence.
• Manage Risk and Behaviour Support: Implement and monitor positive behaviour support plans, manage risks, and ensure that restrictive practices are managed as required.

What You Bring to the Table:

• Leadership Experience: You have proven experience leading teams in a disability services environment.
• NDIS Knowledge: Strong understanding of NDIS standards, positive behaviour support, and restrictive practices.
• Relationship Building: Exceptional interpersonal skills with the ability to build and maintain strong connections with families, stakeholders, and support teams.
• Organisational Skills: You’re highly organised and can juggle multiple tasks while ensuring compliance and quality outcomes.

Qualifications & Experience:

• A capable and resilient leader
• Certificate III or Certificate IV or above in disability or equivalent
• Certificate IV in Mental Health or Disability highly regarded (or equivalent experience)
• Experienced in following Positive Behaviour Support Plans (PBSP) essential
• Mental Health experience desirable
• Knowledge of AUSLAN highly regarded
• Blue Card with NDIS Worker Screening Clearance (or willingness to obtain)
• Current Driver’s Licence essential
• CPR/First Aid qualifications (or willingness to obtain).

What Sets Us Apart:

• Competitive Pay & Benefits: Enjoy a comprehensive package that includes salary packaging and health discounts.
• Career Development: We invest in your growth with training and professional development opportunities.
• Supportive Culture: Work in a collaborative environment where innovation and teamwork thrive.
• Work-Life Balance: Our Employee Assistance Program ensures your well-being is a priority, both at work and beyond.

Ready to Lead and Inspire?

Submit your application, including a cover letter addressing the position description and qualifications, along with your resume and two supervisory referees.

Deadline: Applications close by 22 June 2025.

To view the position description, please copy and paste the link into your browser: mcusercontent.com/cb84f5d0123aa6faa4f40fac9/files/4c47fb41-f607-88fb-1900-76becd62c9d7/PD_House_Leader_March_2024.pdf

For any enquiries about this role, reach out to:
Kyra Black, Service Delivery Manager
Email: [email protected]
Phone: 07 4639 5100