Front of House / Client experience manager at Enhance Aesthetics Coffs Harbour brow and skin clinic – Join Our team !

Part time 25 hrs 3 days P/W ( Day and hours flexible )

Weekdays only ( no weekends)

Minimum 3 years experience in similar role.

Are you warm, organised and passionate about delivering exceptional client experience?

We are looking for a professional, people focused Front of House to be the welcoming face of our high-end skin and brow clinic.

Key responsibility:

Greeting clients with warmth and professionalism

Managing bookings and appointment schedules

Handling phone, social media and email enquiries

Supporting the team with general admin and daily operations

Processing payments and maintaining a tidy, organised reception area

Your personal attributes

A warm confident communicator: You are professional, articulate, and approachable, with the ability to provide top-tier customer service.

Strong attention to detail and time management skills : From managing bookings to handling client records, precision and efficiency are key to ensuring our clinic runs smoothly and professionally everyday.

Comfortable with technology and booking systems: While we’ll train you on specific salon software, you’ll need to be confident navigating digital tools, managing calendars and communicating with client inquiries in person, over the phone, social media, and via email.

A collaborative and supportive mindset: Supporting the team with general admin and daily operations, as-well as a friendly mindset and attitude towards our clinic culture as our healthy happy work environment is so important to us.

Works with integrity and self-direction: You’re honest, reliable, and take initiative. Manage your responsibilities independently, and maintain high stands in a fast paced setting on busy days.

What you will love about us :

Supportive, friendly team culture: Be apart of a business that truly values its team and client care. We do genuinely care about each other and work together in a positive, respectful environment. You’ll feel welcomed from day one and supported every step of the way. Our team culture, purpose, morals and values are at the heart of everything we do

Beautiful clinic environment : our space is calming, comfortable and thoughtfully designed to reflect the high-quality treatments we provide. You’ll enjoy working in an uplifting environment that both clients and staff love spending time in.

Opportunity to grow in the beauty industry: whether you’re already passionate about skincare or looking to build a long-term career in the wellness space, we offer ongoing training and encourage personal development. There's room to grow with us.

This is more than just a front desk job. It’s an opportunity to grow within a trusted, values driven clinic where your contributions truly matter. You’ll play a key role in creating a seamless, welcoming experience for every client who walks through our doors-and you’ll be surrounded by people who are passionate about what they do. If this sounds like the kind of environment where you’ll thrive, we can’t wait to hear from you.

Please forward Resume and Cover letter to

[email protected]