Junior Veterinary Receptionist – No Experience in Vet Required
📍 Rouse Hill, NSW | 🕒 Full-Time | 🐾 Entry-Level Opportunity

Start your career in a clinic that values people and pets.

At Rouse Hill Family Vets, we’re looking for a warm, motivated individual to join our front-of-house team. If you’ve worked in retail, hospitality, customer service or admin—and you love animals—this could be the perfect opportunity to start a meaningful career in the veterinary industry.

We’ll provide full training in all aspects of vet reception. What we’re looking for is someone who is friendly, calm under pressure, and genuinely enjoys helping people.

What You’ll Be Doing

Answering phones, emails, texts, and social media messages

Booking appointments and managing the daily schedule

Welcoming clients and checking in patients

Processing payments and assisting with GapOnly insurance claims

Providing Fear Free tips and a great client experience

This is a client-facing role where your empathy, professionalism, and clear communication will make a real difference to pet owners.

About You

You don’t need veterinary experience—but you do need:

Customer service experience (retail, hospitality, Macca’s, call centre, etc.)

A friendly phone manner and great communication skills

Confidence using computers and learning new systems

A calm, empathetic approach—even in stressful moments

A love for animals and interest in a long-term career in vet care

Reliability, organisation, and a great team attitude

What We Offer

🧡 A welcoming, Fear Free certified workplace

🎓 Full training and long-term career pathways

🌿 A kind, supportive team that values diversity and curiosity

📍 Convenient Rouse Hill location

⏰ Full-time position with a rotating roster (1 in 4 Saturdays, no late nights)

Why Choose Us?

Rouse Hill Family Vets is a locally owned clinic with a big heart. We offer “circle of life” care, from new puppies to peaceful goodbyes, and treat every patient as our own. We believe in setting our team up to thrive—because great care starts with people who feel supported.

Apply Now

Email your resume and a short cover letter to [email protected]
Tell us a bit about yourself and your favourite animal 🐾