Front of House Concierge & Client Liaison

Mitchell Rd Chiropractic – Alexandria, NSW

Casual or Part-Time | $35-$40/hour (will be dependent on level of experience)

Are you a warm, vibrant, and organised people-person looking for a meaningful role in a health-focused, heart-led environment?

Mitchell Rd Chiropractic is growing, and we’re looking for an exceptional Front of House Concierge & Client Liaison to become an integral part of our team.

About Us

At Mitchell Rd Chiropractic, we do things differently.

Our practice is built on a deep commitment to whole-body wellbeing. We don’t just adjust spines - we care for the whole human. Our philosophy blends clinical excellence with a nurturing, connected experience for every person who walks through our doors.

We believe that healing happens best in a space that feels safe, empowering, and filled with heart. From the moment a client steps into our practice, we want them to feel held, seen, and supported - and that starts with you.

We are a warm, inclusive practice that values authenticity, respect, and connection. Creating a safe, affirming, and welcoming space for every individual is at the heart of what we do.

About the Role

As the Front of House Concierge & Client Liaison, you are the first face and the final farewell in our client’s journey. This role is ideal for someone who thrives on connection, loves meaningful conversations, and has an eye for detail and enjoys working within a fast paced environment.

Your key responsibilities will include:

Client Connection & Engagement: Build strong, genuine rapport with our community. Welcome clients with warmth and professionalism, support them through their care journey, and ensure they always feel seen, heard, and valued

Chiropractic Software & Administration Management: Use our client management systems and software to schedule appointments, manage bookings and practitioner availability, and maintain accurate client records with discretion and efficiency.

Invoice & Payment Processing: Confidently manage EFTPOS and other payment systems with accuracy and integrity

Practice Ambience & Vibration: Help maintain a clean, calm, and high-energy space. From music and lighting to tidy surfaces and a warm atmosphere - your presence sets the tone.

Team Support & Flow: Be a reliable, proactive team member who supports the daily rhythm of the practice, assisting practitioners and colleagues to deliver exceptional client care.

Concierge Excellence: Go the extra mile - whether that’s remembering a client’s name, offering a tea, or creating a positive ripple with every interaction.

What We’re Looking For

Previous experience within a role that is forward facing with customers and/or clients

Genuine passion for holistic health and wellbeing

Strong communication and interpersonal skills

Tech-savviness and high level of confidence managing software systems

Reliability, integrity, and a can-do attitude

A calm, grounded energy with the ability to multitask gracefully

Must be available to work:

Mondays: 1:30 PM - 6:30 PM

Tuesdays: 6:30 AM - 10:30 AM & 3pm - 6:30PM

Thursdays: 6:30 AM - 10:30 AM & 2:00 PM - 6:30 PM

How to Apply

We want to get to know the real you. Please email your resume and answers to the following four questions to:

[email protected]

What draws you to this role and our practice?

Describe a time you created a standout client experience - what made it special?

How do you stay calm and focused in a fast-paced or high-energy environment, especially when juggling multiple tasks at once?

What does “high vibration” mean to you in a workplace?

We’re excited to meet someone who wants to be more than “just reception” - someone who values human connection and community just as much as we do.