Membership Coordinator
The Role
We’re looking for a motivated and detail-oriented Membership Coordinator to manage and improve the experience of our members and lifecycle.

Key Responsibilities

• Manage all aspects of the membership lifecycle—from recruitment to renewal.
• Develop and implement strategies to grow and engage the member base.
• Handle member communications, respond to inquiries, and deliver excellent service.
• Collaborate with the communications team on newsletters, updates, and outreach.
• Analyse membership data to inform future initiatives, coordinate onboarding, engagement, and offboarding of country and chapter volunteers.
• Maintain volunteer resources, collect feedback, and help improve the volunteer experience.
• Ensure the membership database is accurate and compliant with data regulations.

Previous skills and experience

• Must have experience working with a Member based organisation
• Must have experience working in a small or medium sized association
• Strong communication and stakeholder management skills
• Excellent organisational skills and attention to detail
• Confidence using CRM systems, Microsoft SharePoint, and/or Learning Management Systems
• A proactive attitude, ready to support a global community
• The ability to work independently and collaboratively in a remote environment
• An interest in change management or professional development

How to Apply
If you are interested, please submit your CV ASAP. Profiles will be reviewed as they are received with no deadline for this role.