Communications & Engagement Coordinator

Who we are

Puzzle Partners has extensive experience in helping organisations to strategically transition how they use their spaces. We expertly blend art with science. We use evidence and insight. We work with organisations to peel back the layers of how they work now, and how they want to work in the future. Core to our purpose is helping our clients to identify the spaces and settings which support their actual aspirations. It’s not a one size fits all approach.

We put people at the centre of everything we do, and use design thinking, co-design and prototyping to identify solutions. Puzzle is known for tailored approaches to support our clients to engage people, identify needs, help people experiment, test and learn. And then we measure success.

Who you are

Puzzle is seeking someone who is excited about future ways of working and who wants to be part of an incredible and rewarding adventure to make the workplace a better place. Our next Puzzler will be a communications & engagement champion who is ready and skilled to play a critical role in working with our clients to help their people prepare for, and successfully adapt to, organisational change. Working with our clients to help assist with and execute relocation and transition strategies. Our projects are diverse and multi-faceted and there is never a dull moment. Only people with a passion for positive workplace transformations need apply.

What you’ll do

Communications & Engagement. Hopefully you are expecting this one…Support the development and implementation of organisational change & communication strategies and plans as part of overall business transformation programs, projects and initiatives.

Support the implementation of relocation and transition plans as part of overall business transformation programs, projects and initiatives including storage audits.

Talk to people. Work under supervision to liaise with clients and manage stakeholder engagement.

Brief and prepare people. Support the design and development of change communications, training plans and workshops.

Do it right, do it once. Assist with defining and measuring change success metrics, conducting impact analyses, assessing employee and business change readiness and identifying key stakeholders to evaluate and ensure user readiness. Contribute to the identification and quantification of project benefits.

· Admin stuff. Assist with office administration and support tasks.

Check, reflect, adapt, repeat. Provide input into the way that Puzzle tailors and delivers exceptional change & communications support for our clients. We are constantly learning and evolving the way we approach organisational change, the tools we use and our framework.

Team talent. You know the drill. We are a small, agile, connected team of exceptional professionals. Everyone contributes and does what is needed to support each other and our clients.

Agility. Our team are usually working in various project roles across several different adventures. Grow in the role and help support the team, our clients and change the world.

What you’ll be

A Curious Cat. We are looking for someone with insatiable curiosity about the workplace and how to make it a better place.

Accredited. We get excited about demonstrated capability in things like event management, Prosci, Prince2, Design Thinking, change methodologies and communication.

Ideally, we’d like someone with qualifications in a relevant field (Change Management, Communications etc) or with experience under your belt.

A Lifetime Learner. If you are looking to grow your change & communications career and learn from the best in the business, then this job is for you. Get in, get your fingers dirty and learn a heap along the way.

Someone who likes people. Introvert, extrovert, ambivert we don’t care but you need to have an excellent ability to engage with people and build highly effective working relationships with a wide range of internal and external stakeholders, including senior management.

Communicator Extraordinaire. We value great, effective communicators. The role will involve facilitating workshops, supporting briefing sessions and writing. A lot. You will need to demonstrate excellence in this area.

A Multi-Tasker. This is not the job for a one-trick pony. We need someone with the ability to contribute to several projects simultaneously across several locations throughout Australia.

A Tech Titan. We work flexibly and very collaboratively. MS Teams, O365, and various design and presentation tools are important.

· A Self-Starter. This role is for someone who is happy in their own company and who can be trusted to work remotely with limited supervision.

A Princess. Actually, no. Our team needs people who will get involved in anything and everything and there may be weekend and after hours work from time to time. So, no princesses need apply.

What you’ll get

Dollars. A competitive salary will be offered based on experience and skills.

Flex, flex baby. You can work from home or from our Sydney office. You can also manage your workday to suit your needs, if you are meeting our needs as well (minimum hours apply). While you are learning the Puzzle Way there will be more time in the office than otherwise.

Wonderful work. We offer a chance to work across several different projects with clients ranging from Federal and State Governments to major corporates to small and beautiful companies in need of transition and change. management support. There is no one size fits all so you won’t ever be bored.

The Puzzle team! Work with THE market leader for transitions and change management services, who will share their expertise and provide on the job training and support.

Next Steps

Are you the next Puzzler? We’d love to find out! Please send a copy of your resume along with a cover letter explaining your interest in the position to [email protected]

Closing date for applications is 30 June 2025.