Experienced Medical Receptionist – Join Our Team!

We are seeking a skilled and efficient medical receptionist to join our team at our newly establish South Yarra based Dermatology Practice. This role requires someone who can multitask effectively, operate efficiently in a fast-paced environment, and work collaboratively while also taking direction well. As a key member of our practice, you will help deliver exceptional patient service and provide essential support to our clinical staff in a patient-centered setting.

Key Responsibilities:

Warmly greet and assist patients, ensuring a seamless experience from arrival to departure.

Manage appointment scheduling, confirmations, and follow-ups with efficiency and accuracy.

Handle patient enquiries via phone, email, and in person with professionalism and care.

Process patient registrations, referrals, medical records, and billing transactions.

Work collaboratively with clinical staff and management to ensure smooth operations.

Maintain a well-presented reception and waiting area.

Ensure confidentiality and compliance with healthcare regulations.

Perform general administrative duties such as scanning, mail handling, and report follow-ups.

Requirements:

Previous experience as a medical receptionist (preferred).

Ability to multitask and operate efficiently in a busy environment.

Strong communication skills and a patient-focused approach.

Professional personal presentation.

Ability to work collaboratively within a team while also taking direction well.

Familiarity with medical terminology and billing procedures (Private, Medicare, and Health Fund billings).

Commitment to continuous learning and professional development.

High attention to detail and ability to follow through on tasks.

A positive, empathetic approach when interacting with patients and colleagues.

Full Australian working rights with no restrictions on maximum hours.

Hours:

Hours arranged between 08:00 and 17:30 Monday to Friday

Casual shift work, 3-4 shifts required in July, and fewer from August onwards

How to Apply:

Submit an up to date CV, along with a cover letter outlining why you are interested in the role. Please include:

Your shift availability

Any upcoming annual leave dates

Your potential start date

PLEASE NOTE: APPLICATIONS WITHOUT THE ABOVE INFORMATION WILL NOT BE CONSIDERED

What We Offer:

Competitive salary and benefits (commensurate on experience)

A supportive and professional team environment

Access to cutting-edge technology and advanced dermatological treatments

Opportunities for ongoing professional growth and development