We’re Hiring: Medical Receptionist (Experienced Only)
📍 Clifton Hill / Fitzroy North – Casual

Love structure, thrive in a fast-paced clinic, and genuinely care about people?
Come work somewhere you’ll feel proud to be. Our Google reviews speak for themselves.

At The Crane General Practice, we believe excellent patient care starts with a high-performing, cohesive front desk team. We are a close-knit GP clinic with strong community roots and a culture that values empathy, consistency, and curiosity. Our receptionists are not “just admin” - they are critical to how our patients experience care.

We are looking for a reliable, detail-oriented, and experienced medical receptionist who knows how to think ahead, stay calm under pressure, and support patients with warmth and professionalism. If you enjoy clear workflows, collaborative training, and want to grow in a clinic that values you - we want to meet you.

Essential Experience:

Prior experience in a General Practice setting (minimum 12 months)

Proficient in Best Practice software, Automed Systems, and EFTPOS handling (Tyro)

Confident billing knowledge and familiarity with Medicare rebates

Able to manage high patient volumes while staying organised and composed

Excellent phone and face-to-face communication skills

Capable of managing sensitive situations with empathy and firmness

Strong understanding of appointment triage, billing, and medical data handling

Why Join The Crane GP?
✅ We offer a structured daily checklist and workflow library
✅ AI-supported systems reduce repetitive admin work
✅ Ongoing group training every 2-3 months to boost your confidence and clarity
✅ We value and reward loyalty, initiative, and teamwork
✅ You’ll be supported, challenged, and appreciated by our clinical and admin team
✅ Real feedback, Google review shoutouts, and a patient base that notices and cares

Apply now:
Send your cover letter (tell us why we’re a great fit) and CV with 2 referees to:
📧 [email protected]
🖥️ Visit us on social media @thecranegp

If you’re passionate about people and precision - and know how to hold the frontline without losing your smile -don’t wait. We are ready to invest in the right person.

Only candidates with prior GP clinic experience will be considered.
We kindly ask those without the required experience to refrain from applying.