About the Role

We are a small, casual and friendly front-office whose main priority is great customer service. Being a manufacturer/importer and supplier to some of Australia's best known retailers, we seek an office all-rounder who enjoys a mix of administration duties and is happy to juggle multiple tasks throughout the day. The role includes both Reception and Customer Service where you will utilise Pronto Xi and Microsoft applications on a day-to-day basis. This role plays a crucial part in ensuring the smooth functioning of all administrative tasks whilst supporting various departments.

Key Responsibilities

Reception Duties, first port of contact

Customer Service

Product Technical enquiries

Delivery Status follow ups

Sales Order Entry

Warranty/Returns processing

Skills & Experience

Previous experience in administration or operations support

Excellent multitasking and time management skills

Clear, professional communication skills — both written and verbal

Comfortable using Microsoft Office and keen to learn new systems

Detail-oriented with a strong customer service focus

Proactive team player with a positive, can-do attitude.

About Us

Jaspa Herington has been supplying Australians with quality bedding products for over 30 years. Our quality brands cover a large variety pillows, quilts, protectors, foam and wool underlays, blankets, mats and much more, from standard pillows and quilts to products specially designed for allergy sufferers and therapeutic use.

If you are looking for a position that offers you the opportunity to grow and develop your skills further, please apply by clicking 'Apply Now'!

Extra Info

Please send your resume together with a covering letter.

Applicants need to have the right to work in Australia.