We are seeking a proactive and detail-oriented Customer Service Administrator to join our team at a leading waste management facility. This is a fantastic opportunity for someone who thrives in a team-oriented environment and enjoys delivering high-quality service to our customers.

Qualifications & Experience

Minimum 1 year of experience in administration and customer service roles.

Strong customer service skills with a professional and solution-focused approach.

Demonstrated accuracy and attention to detail in data entry and document handling.

Proficient in Microsoft Office Suite with a willingness and aptitude to learn new systems.

Displays a methodical approach to tasks and effective time management skills.

Eagerness to learn and engage with waste management practices and environmental compliance.

Experience with accounts receivable/payable is highly regarded (not essential).

Key Tasks & Responsibilities

Manage customer accounts and respond to inquiries with accuracy and professionalism.

Maintain accurate records, including scanning, filing, and updating communications.

Greet and process site visitors, ensuring all required documentation is completed.

Perform accurate and efficient data entry and update internal databases as needed.

Prepare and manage documentation, including environmental certificates and compliance records.

Liaise with internal departments to support EPA-related functions (full training provided on EPA Portal use and related matters).

Support accounts payable and receivable processes including job verifications, debt collection, and monitoring outstanding payments.

Provide support to administration, sales, fleet, and operations teams as needed.

Benefits

A clear pathway for career development within a sustainable and growing industry.

Comprehensive on-the-job training and ongoing development opportunities.

Work in a collaborative and supportive team environment committed to environmental responsibility.