Help Build Better Buildings with a Purpose-Driven Team

Full-time or Part-time during school hours

Performance Membranes is a leading supplier of high-performance construction products and training. We’re passionate about high-performance building envelopes and are on a mission to help build healthier, more energy-efficient homes and workplaces across Australia.

We’re seeking a proactive and professional Customer Service / Office Administrator to be the friendly first point of contact for our customers and a key part of our office operations.

About the Role

You’ll play a vital role in supporting our Sales, Training, and Operations teams by:

Responding to customer enquiries via phone, email, and web

Providing accurate product, delivery, and training information

Processing sales orders and coordinating with logistics

Updating our CRM and supporting invoicing tasks

Helping with general office administration

Assisting in creating a seamless customer experience

About You

2+ years’ experience in a customer service or administration role

Clear and confident communicator – written and verbal

Strong organisational skills and attention to detail

Tech-savvy with MS Office and experience using a CRM and MYOB

A team player who’s eager to learn and contribute

Bonus: Experience in construction, building materials, or sustainability sectors is a plus!

What’s in It for You

Join a supportive, inclusive team with strong values

Be part of the sustainable building movement

Learn about high-performance construction and products

Flexibility and work-life balance (where possible)

Opportunities for growth as the business expands

Ready to Apply?

Click Apply Now and include your CV and a short cover letter explaining why you're the right fit.