Position: Principal Loan Management Officer

Salary: $92,817 - $98,420 plus 15.4% superannuation

Employment type: Full-time Non-ongoing (9 months from July 2025)

Location: Brisbane

Want to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got just the job for you...

]Indigenous Business Australia (IBA), partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

Want to know more? Read about the stories that make up IBA here.

About the role

The Principal Loan Management Officer is responsible for undertaking appropriate action, including commencement of legal action, in respect of the complex and serious home loan arrears accounts.

The Principal Loan Management Officer will have a good practical knowledge of home lending principles, loan recovery procedures, the National Credit Code’s hardship provisions and legal concepts and litigation processes.

The position reports to the Assistant Manager Loan Management.

What you’ll bring to the team

· Experience in home loan collection activity

· Good knowledge of the National Credit Code’s hardship provisions

· Good written and communication skills

· Ability to multitask

· Experience in writing home or business loans.

What you will get in return

· A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.

· 15.4% employer contribution to superannuation.

· Not-for-profit status, with access to Salary Packaging.

· 4 weeks annual leave, with half pay annual leave and purchased leave available.

· Christmas close down without leave deduction.

· Flexible working hours.

· 18 days personal/carers leave.

· Paid volunteer leave.

Cultural Capability

· Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.

· Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.

Want to know more about IBA?

Visit www.iba.gov.au

Location: Brisbane

Applications close: 11 June 2025